Dental Treatment Coordinator: Elevate Case Acceptance

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC; Arcadia (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC in California is seeking a Dental Treatment Coordinator to enhance patient experience, increase case acceptance, and drive treatment plan conversions. The role blends sales, hospitality, and patient education to help patients understand the value of recommended care while supporting office production.

The position requires 1–3+ years in sales or customer service, excellent communication and follow-up skills, and the ability to thrive in a fast-paced,

Qualifications

• 1–3+ years of sales or customer-facing experience in healthcare or service industries.
• Proven ability to build rapport and trust with patients.
• Strong communication, follow-up, and closing abilities.

Responsibilities

• Deliver exceptional patient experience and welcome patients warmly.
• Build relationships and establish trust quickly with patients and families.
• Present and explain treatment plans in a confident, persuasive manner.
• Drive case acceptance by addressing concerns and communicating value.
• Follow up with unscheduled treatment patients and convert opportunities.
• Discuss insurance and payment options with confidence.
• Collaborate with providers and leadership to support patient care.

Skills

Sales experience

Customer service

Communication skills

Relationship-building

Closing skills

Organizational skills

Job description

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC in California is seeking a Dental Treatment Coordinator to enhance patient experience, increase case acceptance, and drive treatment plan conversions. The role blends sales, hospitality, and patient education to help patients understand the value of recommended care while supporting office production.

The position requires 1–3+ years in sales or customer service, excellent communication and follow-up skills, and the ability to thrive in a fast-paced,