Dental Treatment Coordinator

Aava International; Santa Ana (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Dental insurance

Advancement opportunities

Paid time off

Job summary

Aava International in Santa Ana, CA is seeking a Dental Treatment & Financial Coordinator to guide patients through treatment plans and handle financial arrangements, ensuring a smooth experience. The role supports the clinical team and coordinates care in a modern practice.

Responsibilities include managing schedules, verifying insurance, processing payments, and billing, while building trust with patients and maintaining clear communication across the care team.

Qualifications

• Experience in dental treatment and/or financial coordination.
• Knowledge of dental billing, insurance claims, and payment plans.
• Excellent communication and customer service skills.

Responsibilities

• Guide patients through treatment plans, ensuring they feel informed and comfortable.
• Manage and coordinate treatment schedules to optimize patient flow.
• Oversee financial coordination including payment plans, claims, and billing.
• Serve as liaison between patients and the clinical team to keep everyone aligned.
• Handle insurance verification and pre-authorizations with accuracy.
• Build positive relationships with patients to create a welcoming environment.

Skills

Dental experience

Customer service

Communication skills

Detail oriented

Compassionate

Tools

Eaglesoft

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off

Are you a people-person with a talent for managing schedules, coordinating care, and helping patients navigate their financial options? If so, we’re looking for you to join our dynamic dental team!

We are a well-established private dental group with over 30 years of experience in dentistry. Our office has a loyal base of PPO and cash patients, with modern digital setup; we take pride in providing excellent care, a positive environment, and a workplace where every team member is valued and empowered to grow.

About the Role:

As our Dental Treatment & Financial Coordinator, you’ll play a key role in ensuring a smooth and positive experience for our patients. You’ll guide them through their treatment plans, handle financial arrangements, and support our team in delivering top-quality care.

What You'll Do:

• Guide patients through their treatment plans, ensuring they feel comfortable and informed every step of the way
• Manage and coordinate treatment schedules to optimize patient flow
• Oversee financial coordination, including payment plans, insurance claims, and patient billing
• Serve as the liaison between patients and the clinical team, keeping everyone informed and on the same page
• Handle insurance verification and pre-authorizations with accuracy
• Build positive relationships with patients to create a welcoming and trusted environment

What We’re Looking For:

• Experience in dental treatment and/or financial coordination (preferred)
• Knowledge of dental billing, insurance claims, and payment plans
• Proficiency with dental management software (Eaglesoft)
• Excellent communication and customer service skills
• Strong multi-tasking abilities and a detail-oriented mindset
• A compassionate and patient-focused attitude

Why Join Us?

• Competitive Pay with potential for bonuses based on performance
• Free Dental Services and Medical allowances provided
• Paid Time Off
• Employees Discount
• Growth Opportunities through continued professional development
• Supportive & Friendly Team in a collaborative work environment

If you are ready to work with a great team, enjoy helping patients, and want to build your career with the right team— we’d love to meet you!