Dental Treatment Coordinator

Affordable Care, LLC; Reno (NV); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Career growth and advancement

Supportive team environment

New hire training provided

Meaningful impact on patient care

Collaborative dentists and staff

Zusammenfassung

Affordable Dentures & Implants in Reno, NV is seeking a Dental Treatment Coordinator to guide patients through treatment plans, coordinate care, and deliver an exceptional patient experience.

You will educate patients on options, benefits, and financing, while managing scheduling, records, and payments in a fast-paced dental office environment. Join a team focused on growth and patient care.

Qualifikationen

• 2+ years of sales, healthcare, dental, or patient coordination experience preferred.
• Experience in a dental office, medical office, or customer-focused healthcare environment preferred.
• Experience with dental treatment planning, patient consultations, or case acceptance is a plus.
• Knowledge of dental insurance processes, including benefit verification and patient financial discussions.
• Strong communication and relationship-building skills.
• Ability to discuss treatment recommendations and financial options with patients.
• Excellent organizational skills with the ability to manage multiple priorities.
• Ability to work in a fast-paced dental office environment.
• Strong problem-solving skills and independent decision-making.
• Goal-oriented with the ability to meet and exceed performance expectations.

Aufgaben

• Serve as a primary contact for patients throughout their treatment journey.
• Consult patients to review doctor-prescribed plans and ensure understanding.
• Educate patients on options, insurance benefits, financing, and payment options.
• Build patient relationships and resolve barriers to treatment completion.
• Follow up with patients to schedule and complete recommended treatment.
• Coordinate scheduling and maintain efficient patient flow.
• Schedule, confirm, and manage patient appointments.
• Handle calls, emails, and inquiries professionally.
• Address concerns and provide customer-service solutions.
• Verify insurance coverage and educate patients on benefits and responsibilities.
• Collect and post patient payments, including card transactions.
• Assist with billing questions and coordinate with departments as needed.
• Maintain accurate patient records and treatment plans in the PM system.
• Conduct chart audits and keep treatment data up to date.
• Monitor daily schedules to support office efficiency and satisfaction.
• Partner with Doctor and leadership to improve treatment acceptance.
• Assist with staff training and ensure procedures are understood.
• Support goals related to revenue, profitability, and operations.

Kenntnisse

Sales experience

Healthcare knowledge

Patient coordination

Communication skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Join Affordable Dentures & Implants in Reno, NV and Help Create Healthy, Confident Smiles!

Are you a motivated Dental Treatment Coordinator with a passion for helping patients understand their treatment options and achieve their dental goals? Affordable Dentures & Implants is seeking a patient-focused, organized, and results-driven Treatment Plan Coordinator to join our team.

In this role, you will serve as a key connection between our patients, doctors, and office team by guiding patients through their recommended treatment plans, coordinating care, and creating an exceptional patient experience. If you enjoy building relationships, providing outstanding customer service, and helping patients overcome barriers to completing treatment, this is an opportunity to make a meaningful impact every day.

Why Join Us?

• Competitive compensation
• Career growth and advancement opportunities
• Supportive, team-oriented work environment
• Make a meaningful impact by helping patients receive life-changing dental care
• Work alongside experienced dentists and dental professionals
• Comprehensive new hire training and onboarding provided

What You'll Do

As our Dental Treatment Coordinator, you will play an essential role in managing the patient experience, treatment acceptance process, and daily non-clinical operations of the dental office.

• Serve as a primary point of contact for patients throughout their treatment journey.
• Conduct patient consultations to review doctor-prescribed treatment plans, answer questions, and ensure patients understand their recommended care.
• Educate patients on treatment options, insurance benefits, financing solutions, and affordable payment options.
• Build strong patient relationships while identifying and resolving barriers that may prevent treatment completion.
• Follow up with patients to encourage scheduling and completion of recommended treatment.
• Coordinate treatment scheduling and maintain an efficient patient flow within the dental office.
• Schedule, confirm, and manage patient appointments.
• Handle incoming phone calls, emails, and patient inquiries professionally and promptly.
• Address patient concerns and provide solutions while maintaining a high level of customer service.
• Verify insurance coverage and educate patients regarding their benefits and financial responsibilities.
• Collect, post, and process patient payments, including credit card transactions and deposits.
• Assist with billing questions and coordinate with appropriate departments when needed.
• Maintain accurate patient records, treatment plans, and documentation within the practice management system.
• Perform patient chart audits and ensure treatment information is accurate and up to date.
• Monitor daily schedules to support office efficiency and patient satisfaction.
• Partner with the Doctor and office leadership to improve treatment acceptance and overall patient experience.
• Assist with staff training and ensure team members understand office procedures and processes.
• Support practice goals related to revenue, profitability, and operational success.

Qualifications

• High School Diploma or equivalent required
• 2+ years of sales, healthcare, dental, or patient coordination experience preferred
• Previous experience in a dental office, medical office, or customer-focused healthcare environment preferred
• Experience with dental treatment planning, patient consultations, or case acceptance is a plus
• Knowledge of dental insurance processes, including benefit verification, patient financial discussions, and payment options preferred
• Strong communication and relationship-building skills
• Ability to confidently discuss treatment recommendations and financial options with patients
• Excellent organizational skills with the ability to manage multiple priorities
• Ability to work in a fast-paced dental office environment
• Strong problem-solving skills and ability to make independent decisions
• Goal-oriented mindset with the ability to meet and exceed performance expectations

We're Looking For Someone Who Is:

• Patient-focused and passionate about helping others
• Confident communicating with patients about treatment and financial options
• Organized, dependable, and detail-oriented
• Motivated by achieving goals and improving patient outcomes
• Comfortable working in a fast-paced, team-oriented environment
• Skilled at building trust and creating positive patient experiences
• A strong communicator who can collaborate effectively with doctors and team members

If you're ready to build a rewarding career while helping patients receive the care they need, and become part of the Affordable Dentures & Implants team!

Keywords: Dental Treatment Coordinator, Patient Care Coordinator, Dental Office Coordinator, Treatment Plan Coordinator, Dental Sales Coordinator, Case Acceptance Coordinator, Dental Financial Coordinator, Dental Insurance, Patient Scheduling, Treatment Planning, Patient Consultations, Dental Practice Management, Customer Service, Healthcare Sales, Dental Office Administration.