Dental Treatment Coordinator

btyDENTAL WA Group; Redmond (WA); On-site; USD 29,000 - 37,000; Full time

Job summary

btyDENTAL WA Group in Redmond, WA is seeking friendly, professional staff for a dental front desk role with training provided to reliable candidates. Prior dental experience is a plus, but related healthcare, medical, or customer service experience are welcome.

The position involves managing patient charts, scheduling, insurance verification, collecting payments, presenting treatment plans, and submitting claims, with a focus on courteous patient interactions and accurate administrative support.

Qualifications

• 1+ years of work experience in healthcare, finances, or sales.
• 1+ years of experience in dental.
• Strong verbal communication and outstanding interpersonal skills.

Responsibilities

• Organize and maintain the patient charting process.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Skills

Strong verbal communication

Interpersonal skills

Customer service

Job description

We are seeking friendly and professional staff to come on board. The job comes with training, only if you are reliable. If you have dental experience, that’s an advantage. Still, even if you do not have dental experience, related experience such as customer service, medical field, or front receptionist experiences are welcome.

Job Descriptions:

He/she must be able to perform a variety of tasks and duties including, but not limited to:

• Organize and maintain the patient charting process, prioritizing and reviewing charts for completeness.
• Courteously answers the telephone and interact professionally with patients
• Greet all patients with a smile and a professional, courteous attitude
• Manage the patient schedule, working cooperatively with front and back-office staff to ensure workflow
• Verify insurance coverage for the planned treatment
• Collect payment from patients and reconciles daily cash reports
• Preparing patient prescriptions
• Present treatment plans after calculating patient co-payments and insurance benefits
• Educating patients about their treatment
• Preparing & submitting dental claims

Preferred Job Requirements:

• 1+ years of work experience in healthcare, finances, or sales
• 1+ years of experience in dental
• Strong verbal communication skills and outstanding interpersonal skills

COVID-19 precautions

• Fully vaccination against COVID-19 required
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Salary : $21-$27