Dental Treatment Coordinator

Charm Dental; California (MO); On-site; USD 28,000 - 39,000; Full time

Job summary

Charm Dental seeks an experienced front desk manager/treatment coordinator/biller to join our team. This full-time role focuses on scheduling, presenting treatment plans, billing, and insurance follow-up, with a strong emphasis on patient communication and collections.

Knowledge of Open Dental is highly preferred, and proficiency with Sunbit or CareCredit is a plus. Compensation is hourly, with benefits typical for a full-time dental practice.

Qualifications

• Experience as front desk manager, treatment coordinator or biller.

Responsibilities

• Serve as the main contact for patients seeking treatment.

Skills

Scheduling

Billing

Insurance verification

Treatment plan presentation

Customer service

Payment posting

Open Dental software

Sunbit

CareCredit

Tools

Open Dental

Sunbit

CareCredit

Job description

Job Description

Job Description

Immediate opening

Seeking an experienced front desk manager/treatment coordinator/biller to join our team.

Front Office Duties Include: Scheduling, treatment plan presentation, collections, posting payments, billing, claim follow up.

Knowledge of Open Dental practice management software is HIGHLY preferred.

Responsibilities:

• Serve as the main point of contact for patients seeking treatment
• Maintain patient flow and schedule appointments and coordinate treatment plans for patients
• Verify insurance coverage and obtain necessary authorizations for treatment
• Knowledge of basic and advanced dental terminology and being comfortable with presenting dental information to patients.
• Present treatment plan and financial arrangements (Sunbit, Carecredit)
• Bill/preauthorize/follow up with dental insurance company
• Collect and process patient payments and assist with billing inquiries
• Maintain accurate and up-to-date medical records and demographics
• Follow up with healthcare providers (including specialists) to ensure seamless patient care
• Provide exceptional customer service and address patient concerns or questions in a professional manner

Job Type: Full-time

Pay: $20.00 - $28.00 per hour