Dental Treatment Coordinator

Heartland Dental; Battle Creek (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading company in the healthcare sector is looking for a Dental Treatment Coordinator in Battle Creek, MI. This role involves managing front office operations, assisting patients through their treatment journey, and ensuring exceptional patient care. Candidates should have dental office experience and proficiency in Dentrix software, and be ready to contribute to a collaborative team environment. Opportunities for professional growth are available with attractive benefits including health insurance, paid vacations, and bonus potential.

Benefits

Medical, prescription, and vision insurance

Free dental services for dependents

Life and disability insurance

Monthly and quarterly bonus opportunities

401(K) retirement plan

Continuing education provided

Qualifications

• 1+ years of experience in a dental front office setting.
• Experience presenting treatment plans and handling insurance.
• Excellent communication and organizational skills.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including communication with patients.
• Schedule and confirm appointments for multiple providers.

Skills

Communication

Organizational Skills

Customer Service

Education

Experience in a dental front office setting

Tools

Dentrix

Job description

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Dental Treatment Coordinator - Battle Creek, MI

Dental Treatment Coordination Experience Is Required.

Supporting our front office as a Dental Treatment Coordinator, you’ll be part of a team built on camaraderie and collaboration—where patient care is the top priority and professional growth is always encouraged! Hard-working and motivated, the ideal candidate will bring a passion for guiding patients through their treatment journey and helping our team deliver exceptional dental care to the communities we serve.

About Capital Avenue Dental Care

• Located on Capital Ave, just south of I-94
• Mon-Wed 7:30-5, Thurs 6:30-3, Fri 8-12
• Seven person team of collaborative, goal-oriented dental professionals
  
  

Benefits:

• Medical, prescription drug and vision insurance
• Free dental services for yourself and your dependents minus lab fees
• Life and disability insurance
• Monthly and quarterly bonus opportunities
• 401(K) retirement plan
• 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment)
• Continuing education provided and endless growth opportunities
  
  

More About The Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential
  
  

Minimum Qualifications

• 1+ years of experience in a dental front office setting
• Experinece presenting treatment plans, with insurance and financing options
• Dentrix software experience, or similar software program
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
  
  

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
  
  

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services and Hospitals and Health Care

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