Dental Treatment Coordinator

Stardentalpartners; Atlanta (GA); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Monthly Incentives

Paid Time Off

401K

Paid Holidays

Life & AD&D Insurance

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Pet Insurance

Critical Illness Plan

Hospital Indemnity

Job summary

Intown Smile Studio in Atlanta, GA is seeking a Full Time Dental Treatment Coordinator to join a patient-centered team. The role focuses on welcoming patients, presenting treatment plans, scheduling, and coordinating insurance and budgeting to ensure timely care.

This position emphasizes strong communication, multi-line phone handling, PMS efficiency, and a commitment to excellent customer service in a modern dental practice.

Qualifications

• High school diploma required.
• Minimum 2 years front desk dental practice experience with basic insurance knowledge.
• Experience with fee-for-service practices/out-of-network insurance.
• Experience managing patient leads with high conversion.
• Proficiency with PMS scheduling and appointment confirmations.
• Excellent written and verbal communication; strong customer service.
• Ability to lift up to 10 lbs and prolonged sitting/standing.

Responsibilities

• Answers incoming calls including new patients and emergencies.
• Welcome and greet patients for positive first impressions.
• Establishing trusting relationship with new patients.
• Tracking pending and incomplete treatments.
• Brief patients on treatment plans and practice’s policies.
• Presenting treatment plans.
• Ensuring dental goals are met regarding services.
• Appointment scheduling.
• Requesting records.
• Patient follow ups.
• Knowledge of case acceptances, budgeting, and insurance.

Skills

Front desk experience

Dental terminology

Communication skills

Microsoft Office

Phone management

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Overview

Intown Smile Studio is now hiring a Full Time Dental Treatment Coordinator in Atlanta, Georgia!

We are seeking a new Full Time Dental Treatment Coordinatorto join our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Treatment Coordinator Schedule:

Tuesday - Thursday 6:30AM - 4:00PM

Friday 6:30AM -3:00PM

To learn more about this innovative practice: www.intownsmilestudio.com

Full Time Team Member Benefits

• Monthly Team Member Incentive Program
• Paid Time Off
• 401K
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Advantages

• Patient-centric community approach
• Established practices in modern facilities
• Private practice culture with complete business support
• Work/life balance
• Career growth
• Professional development
• Continuing education
• Employee Referral Bonus Program

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Welcome and greet patients for positive first impressions
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• Must Have a minimum of 2 years working front desk of dental practice, with basic knowledge of Insurance, Managing PMS Schedules, Appointment Confirmations, Dental Terminology, Etc.
• Experience with Fee For Service dental practices/Out of Network Dental Insurance
• Experience Managing Patient Leads with High Conversion Rate
• Microsoft Office Suite experience
• Familiar with Managing Electronic Communications and Multiple Phone Lines
• Excellent communication style both written and verbal and interpersonal skills
• Excellent Customer Service Skills
• Reliable and collaborative team member
• Goal Oriented-Team Player who takes Initiative and is Solution Driven
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.

About Us

At Intown Smile Studio, we’re more than a dental practice. We’re a team committed to delivering modern, comprehensive care with a focus on our patients’ overall health and wellness. Located in the heart of Midtown Atlanta, our practice combines general, family, cosmetic, and restorative dentistry with advanced technology and a unique approach to facial esthetics.

Led byDr. Susan Estep, our team is passionate about continued learning and staying at the forefront of advancements in dentistry. We take pride in providing high-quality care in a professional, welcoming environment and are excited to welcome team members who share our commitment to clinical excellence, growth, and creating an exceptional patient experience.

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.