Dental Software Implementation Consultant

Tenavi Staffing; Pennsylvania; On-site; USD 90,000 - 120,000; Full time

Job summary

Tenavi Staffing is seeking a hands-on Dental Software Implementation Consultant to lead go-live execution for multi-site DSOs. The role focuses on stabilizing workflows, driving user adoption, and coordinating with office staff and implementation teams during DPMS transitions.

The position emphasizes on-site go-live support, data validation, and rapid issue resolution across diverse dental practices, with extensive travel to multiple sites.

Qualifications

• Experience with dental service organizations (DSOs) or multi-site dental environments.
• Hands-on experience with PMS like Denticon, Eaglesoft, Dentrix, Open Dental or CareStack.
• Experience supporting PMS implementations, conversions or go-live events.
• Strong understanding of dental front-office and clinical workflows.
• Ability to thrive in fast-paced, high-change settings.
• Excellent verbal and written communication with clinicians and office leaders.

Responsibilities

• Serve as main liaison between dental practice teams and IT/implementation teams.
• Support front-office, clinical and revenue cycle workflows during transitions.
• Troubleshoot real-time system and workflow issues during go-live and stabilization.
• Validate data migration including patient records, scheduling and billing data.
• Assist with daily workflows: scheduling, check-in/out, treatment planning, claims and payments.
• Identify workflow gaps and adoption risks; provide actionable feedback to leadership.
• Deliver hands-on training to drive user adoption across sites.
• Document issues, risks, and operational challenges during implementations.

Skills

Dental PMS experience

Multi-site/DSO experience

Go-live support

Training & adoption

Communication skills

Data migration validation

Tools

Denticon

Eaglesoft

Dentrix

Open Dental

CareStack

Job description

We’re Hiring for a Dental Software Implementation Consultant (Go-Live & DSO Support)

Location: 80% Travel Required (Multi-Site Dental Environments)

We are seeking a hands-on, operationally focused Go-Live Support Specialist with direct experience in dental practice management software to support multi-site dental organizations during Dental Practice Management System (DPMS) conversions.

This role is centered on on-site go-live execution, workflow stabilization, and driving user adoption across practices. You will work directly with office staff, providers, and implementation teams to ensure a smooth transition and minimize disruption to daily operations.

Overview

This role supports dental organizations during practice management system implementations and go-live events. You will work directly with dental practices to stabilize operations, improve workflows, and drive user adoption during system transitions.

This is a hands-on consulting role in a fast-paced environment supporting multi-site dental platforms and DSOs.

Key Responsibilities

• Act as the main point of contact between practice teams and IT or implementation teams
• Support front office, clinical, and revenue cycle workflows during system transitions
• Troubleshoot system and workflow issues in real time during go-live and stabilization periods
• Validate data migration, including patient records, insurance, scheduling, imaging, and clinical documentation
• Support daily workflows, including scheduling, check-in and check-out, treatment planning, charge entry, payment posting, and claims
• Identify workflow gaps and adoption risks and provide structured feedback to leadership and implementation teams
• Deliver hands-on training and support to drive user adoption
• Document issues, risks, and operational challenges during implementations

Required Qualifications

• Experience working in a Dental Service Organization or multi-site dental environment
• Hands-on experience with dental practice management systems such as Denticon, Eaglesoft, Dentrix, Open Dental, or CareStack
• Experience supporting PMS implementations, conversions, or go-live events
• Strong understanding of dental operations, including front office and clinical workflows
• Ability to work in a fast-paced, high-change environment
• Strong communication skills working with providers, office managers, and operational leaders

Preferred Experience

• Background in dental consulting or practice operations
• Experience with software migrations, integrations, or system rollouts
• Exposure to revenue cycle workflows, including billing and insurance processes
• Experience supporting multi-location or enterprise dental platforms
• Travel required to support on-site go-live events
• Consulting-focused environment supporting multiple client locations