Dental Revenue Cycle Lead: Insurance & Payments

Ohio State University; Columbus (OH); On-site; USD 25,306 - 33,048; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

State retirement plan with employer contributions

Job summary

The Ohio State University is seeking a Patient Revenue Cycle Coordinator 3 for its College of Dentistry. This full-time role entails verifying insurance, processing patient payments, and supporting daily operations while providing excellent patient service.

The ideal candidate will have 2 years of customer service experience, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment. Competitive hourly rate and comprehensive benefits package available.

Qualifications

• Two years’ experience in customer service or communications.
• Experience with information research and analysis.
• High proficiency in Microsoft Office (Word and Excel).

Responsibilities

• Verify insurance coverages and pre‑authorizations.
• Perform cashiering and collections functions.
• Answer phones and greet patients.
• Register, schedule, and organize patient appointments.
• Interpret insurance coverage and process patient payments.
• Liaise between clinicians, patients, and payers.

Skills

Customer service experience

Communication skills

Data entry

Microsoft Office proficiency

Ability to work in a fast-paced environment

Job description

The Ohio State University is seeking a Patient Revenue Cycle Coordinator 3 for its College of Dentistry. This full-time role entails verifying insurance, processing patient payments, and supporting daily operations while providing excellent patient service.

The ideal candidate will have 2 years of customer service experience, proficiency in Microsoft Office, and the ability to thrive in a fast-paced environment. Competitive hourly rate and comprehensive benefits package available.