Dental Registration Coordinator – Patient Access

Christ Community Health Services; Jackson (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Restorative Day

Job summary

Christ Community Health Services in Jackson, TN, seeks a Dental Registration Representative to greet patients, manage registration, verify insurance, process payments, and schedule services. This role supports accurate billing, clinic flow, and access to high-quality dental care in a compassionate, mission-driven environment.

The ideal candidate will have a high school diploma, bilingual skills, and clerical experience in a medical/dental setting, with strong customer service and

Qualifications

• High school diploma or equivalent is required.
• Bilingual proficiency required.
• 2–4 years clerical experience in medical/dental setting preferred.
• Strong customer-service, telephone, communication, and organizational skills.
• Experience with insurance verification, preauthorization, scheduling, payment collection, or medical-office workflows is preferred.
• Dental Assistant credential preferred.
• CPR certification preferred.

Responsibilities

• Greet patients and help create a welcoming dental-clinic experience.
• Assist patients with completing registration forms and obtaining required information.
• Collect and update patient demographic information in the practice-management system accurately and promptly.
• Verify insurance coverage, submit insurance pre-authorizations, and complete related insurance responsibilities.
• Establish the appropriate method of payment and collect copayments, deductibles, insurance payments, and sliding-fee payments as applicable.
• Schedule outpatient tests and procedures ordered by providers in accordance with insurance-company guidelines.
• Complete Daily Activity Reports at the end of each business day.
• Count collected funds and reconcile the cash drawer at the end of each business day.
• Answer telephone calls for the dental department and transfer callers efficiently to the appropriate person or service.
• Respond to patient questions when possible and direct questions requiring additional assistance to the appropriate team member.
• Protect patient confidentiality and follow HIPAA requirements and organizational policies.
• Perform other duties as assigned to support dental-clinic operations and patient care.

Skills

Bilingual

Customer service

Clerical experience

Insurance verification

Data entry

Medical/dental office

CPR certification preferred

Education

High school diploma

Dental Assistant credential

Medical Billing and Coding Certificate

Job description

Christ Community Health Services in Jackson, TN, seeks a Dental Registration Representative to greet patients, manage registration, verify insurance, process payments, and schedule services. This role supports accurate billing, clinic flow, and access to high-quality dental care in a compassionate, mission-driven environment.

The ideal candidate will have a high school diploma, bilingual skills, and clerical experience in a medical/dental setting, with strong customer service and