Dental Receptionist - Patient Experience Champion (Mon-Fri, 8-5)

North Florida Medical; Florida; On-site; USD 30,000 - 36,000; Full time

Job summary

North Florida Medical in Madison, FL is seeking a friendly receptionist to welcome patients and visitors, answer phones and schedule appointments. You will confirm demographics and insurance, handle check-in/check-out, and collect co-pays in a fast-paced clinic setting.

Full-time hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. No weekends. The role emphasizes patient-centered service and adherence to NFMC procedures and policies.

Qualifications

• One year certificate from college or technical school.
• One year or more related experience and/or training.
• Equivalent combination of education and experience related to this type of position.

Responsibilities

• Welcome and assist all center callers, patients and visitors in a professional and courteous manner.
• Promote a positive patient experience with outstanding customer service.
• Adhere to organization policies and follow work processes specified in NFMC’s receptionist manual and other established procedures.
• Duties include answering phones promptly and courteously, schedule patient appointments, checking patients in and out, completion of patient demographic information, insurance verification, and collect fees at the time of the visit.

Education

One year certificate from college or technical school

One year or more related experience and/or training

Equivalent combination of education and experience related to this type of position

Job description

North Florida Medical in Madison, FL is seeking a friendly receptionist to welcome patients and visitors, answer phones and schedule appointments. You will confirm demographics and insurance, handle check-in/check-out, and collect co-pays in a fast-paced clinic setting.

Full-time hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. No weekends. The role emphasizes patient-centered service and adherence to NFMC procedures and policies.