Dental Receptionist Lead: Mentorship & Scheduling

Community-Health-Center-of-Snohomish-County; Everett (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance (medical/dental/vison

Vacation time (up to 120 hours pro‑rta

Paid sick leave

10 paid holidays

403(b) Safe Harbor retirement plan

Disability and life insurance

Second language proficiency premium

Job summary

Community Health Center of Snohomish County is seeking a Dental Receptionist Lead to join the clinic team. The role handles clerical tasks, patient check-in, scheduling, and billing coordination, while supporting the Practice Manager with staff training, scheduling, and performance evaluation.

The Lead collaborates across departments, ensures accurate patient records, and helps manage daily operations to maintain smooth patient flow and service quality.

Qualifications

• Reads, speaks, understands and writes proficiently in English.
• Post high school education in office/clerical coursework preferred.
• Graduate of a Medical/Dental Administrative Assistant Certification program or related field preferred.
• Experience with insurance/billing in healthcare setting.
• Experience with multiple provider scheduling (1 year).
• Supervisory experience (1 year) preferred.

Responsibilities

• Greet patients, interpreters and visitors, answering inquiries and providing schedules.
• Check in, register and schedule patients; maintain scheduling policies.
• Verify/update demographic information in electronic records at visits.
• Assist with patient flow and coordination with back office.
• Oversee arrival and inventory of routine supplies and equipment.

Skills

English proficiency

Teamwork

Leadership

Organizational skills

Customer service

Education

High school diploma or equivalent

Office/clerical coursework

Medical/Dental Administrative Assistant cert

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Community Health Center of Snohomish County is seeking a Dental Receptionist Lead to join the clinic team. The role handles clerical tasks, patient check-in, scheduling, and billing coordination, while supporting the Practice Manager with staff training, scheduling, and performance evaluation.

The Lead collaborates across departments, ensures accurate patient records, and helps manage daily operations to maintain smooth patient flow and service quality.