Description
CHC is offering a $4,000 sign-on bonus for Dental Assistants (eligible new hires only; current employees, internal transfers, and rehires are not eligible).
Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package that includes health insurance (medical/dental/vision), up to 120 vacation hours pro-rated by FTE every 12 months, paid sick leave, 10 paid holidays, a 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more. Additional $0.75 per hour is awarded for those who test proficiently in a second language.
Job Summary
All positions are assigned a primary (home) work site. Employees designated as Float regularly travel between multiple sites to support coverage for both planned and unplanned staffing needs. Employees not designated as Float primarily work at their assigned home site but may be temporarily reassigned based on operational requirements.
Knowledge, Skills & Abilities
- Reads, speaks, understands, and writes proficiently in English.
- Works independently and is self-directed.
- Works effectively in a team environment.
- Organizes, prioritizes, and coordinates multiple activities and tasks.
- Works with initiative, energy, and effectiveness in a fast‑paced environment.
- Remains calm and effective in high‑pressure and emergency situations.
- Produces work in high quantity and quality.
- Problem‑solves with creativity and ingenuity.
- Uses multi‑line telephones and other office machines.
- Knowledge of dental terminology.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Preferred Skills
Education
- High school graduate or equivalent.
- Graduate of a Dental Assisting program, or a foreign‑trained dentist working minimum one year as a dental assistant, or a dental assistant having worked no less than 500 hours of patient care time within the past 12 months while having received verifiable on‑the‑job training in a dental practice.
Experience
- Preferred: Customer service experience working with the general public (1 year).
- Preferred: Experience in a multi‑provider dental practice.
- Preferred: Digital imaging familiarity.
- Preferred: CDT‑5 coding experience.
- Preferred: Experience with healthcare information systems such as EHR and practice management systems.
- Preferred: Experience working with low‑income, multi‑ethnic populations.
Credentials
- Dental Assistant registration with the State of Washington.
- Basic Life Support for Healthcare Providers (CPR/AED) certification – must be obtained on the first day of hire.
- Verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox). Immunity may be demonstrated through vaccination records or titer results. Medical or religious accommodation requests may be reviewed on a case‑by‑case basis.
Premium Credentials
- Dental Assistant certification by the Dental Assisting National Board (DANB).
Job Specific Functions/Performance
- Greets patients, interpreters, and visitors in a prompt, courteous, and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
- Assists patients in completing all necessary forms, verifies contents, provides pre‑operative and post‑operative instructions, answers questions or refers as needed to the dentists, and assures completion of pre‑authorizations.
- Works in tandem with reception staff in managing interpretive services.
- Assists dentists in determining dental problems and offering oral health education.
- Assists dentists with timely delivery of accurate and complete fee slips to receptionist for every patient encounter.
- Monitors schedules and patient arrivals, participates in sequencing patients, and provides assistance to co‑workers to maintain a smooth and efficient patient flow for the entire clinic for maximum productivity.
- Performs competently and independently all dental treatment procedures in use at CHC and allowable by Dental Assistants under Washington State Law.
- Performs radiographic surveys as prescribed by the Dentists for diagnostic purposes (exposes, develops, mounts and labels films).
- Assists dentists chairside in providing dental care for patients utilizing efficient four‑handed dentistry techniques of instrument exchange, oral evacuation, tissue retraction, and material preparation.
- Opens and closes operatories and keeps operatories fully stocked, organized, and safe. Reprocesses operatories and instruments following each patient encounter with promptness and efficiency. Prepares appropriate instruments and materials for each treatment procedure.
- Maintains current knowledge of dental materials, procedures, oral hygiene procedures, and sterilization/disinfection procedures in use at CHC.
- Follows established inventory and supply monitoring system and purchasing protocols for maintaining stock and ordering supplies as assigned.
- Follows established protocols for routine cleaning, disinfection, sterilization, maintenance and repair of instruments and equipment.
- Performs the duties of a Dental Receptionist, as needed, and assists with other departments when called upon.
- Adheres to organizational infection control practices and written plan.
- Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.
CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At‑will employer.