Dental Receptionist Entry Level

Griffith Family Dental; Sunnyvale (CA); On-site; USD 68,770,000 - 80,231,000; Full time

Benefits offered by this job

Dental insurance

Paid training

PTO / Sick leave

Holiday pay

Job summary

Griffith Family Dental is seeking an entry-level Dental Receptionist to join our friendly, patient‑centered front desk team in Sunnyvale. This in‑person, full‑/part‑time position requires strong organizational and communication skills and a commitment to patient satisfaction.

The role involves greeting patients, handling check-in/out, scheduling, data entry, payments, and coordinating with clinical staff to maintain smooth patient flow.

Qualifications

• Authorized to work in the US.
• Minimum of 2–3 years of in-person customer service experience.
• Prior dental office experience preferred but not required.
• Strong verbal communication and interpersonal skills.
• Ability to multitask efficiently in a busy, fast-paced setting.

Responsibilities

• Greet patients warmly and assist with check-in and check-out.
• Answer incoming phone calls, schedule appointments, and respond to patient inquiries.
• Verify and update patient information accurately.
• Collect payments, process transactions, and provide receipts.
• Send statements via office management software and via email.
• Maintain a clean, organized front desk area.
• Communicate effectively with the clinical and administrative teams.
• Support daily front office operations to ensure a smooth patient flow.

Skills

Customer service

Verbal communication

Multitasking

Organization

Time management

Teamwork

Job description

Job Description:

Dental Receptionist (Entry-Level)Job Description:Griffith Family Dental is excited to announce an opening for a Dental Receptionist at the entry level. This full-time position is ideal for individuals eager to join a dedicated team in a dynamic and supportive environment. Our clinic, renowned for exceptional dental care and patient satisfaction, seeks a motivated and organized professional to manage our front desk operations. It is important to note that this is not a remote job, and the successful candidate will be stationed at our office location to interact directly with our valued patients and staff. As a cornerstone of first impressions and a vital component of our patient-care system, the role of a Dental Receptionist is crucial in maintaining the smooth operation of our clinic. We are not just looking for an employee; we are seeking a new member for our dental family who will contribute to our welcoming atmosphere and provide outstanding service to everyone who walks through our doors.

Duties and Responsibilities:

• Greet patients warmly and assist with check-in and check-out
• Answer incoming phone calls, schedule appointments, and respond to patient inquiries
• Verify and update patient information accurately
• Collect payments, process transactions, and provide receipts
• Send statements via office management software and via email
• Maintain a clean, organized front desk area
• Communicate effectively with the clinical and administrative teams
• Support daily front office operations to ensure a smooth patient flow

Requirements:

• Authorized to work in the US
• Good at algebra for calculating percentage and estimate adjustments
• Minimum of 2-3 years of in-person customer service experience
• Prior dental office experience preferred but not required
• Strong verbal communication and interpersonal skills
• Ability to multitask efficiently in a busy, fast-paced setting
• Comfortable answering high-volume phone calls and speaking with patients
• Professional, positive, and patient-focused demeanor
• Reliable and flexible with work hours, including overtime when needed
• Strong organizational and time-management skills
• Ability to remain calm and professional under pressure
• Willingness to learn dental terminology, procedures, and office systems
• Team-oriented with a strong work ethic

Employment Details

Location: Sunnyvale

Workdays: Monday to Friday between 8:00am - 5:30pm

Employment Type: W-2

Schedule: Part-time (3 days/week) Full-time (Monday - Friday)

Probationary Period: 90 days

Compensation & Benefits

• Hourly Pay: $24-$28, depending on experience and qualifications
• Paid training.
• Dental insurance benefit.
• PTO / Sick-Leave
• Holiday pay (full-time)
• Supportive and collaborative work environment with opportunities for professional growth.

Ideal Candidate

Someone who is trainable, personable, dependable, and motivated to grow