Dental receptionist / admin(Full-time)

Starry Dental

Westwood (NJ)

On-site

USD 28,000 - 41,000

Full time

9 days ago

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Benefits offered by this job

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Job summary

Starry Dental in Westwood, NJ is seeking a friendly Dental Receptionist to be the first point of contact for patients and to manage schedules and records with care.

You will greet patients, handle phone and email inquiries, verify insurance, process payments, and support front desk operations in a busy dental office. A high school diploma and strong communication skills are required.

Qualifications

High school diploma or equivalent required.
Strong communication with patients and teams.
Experience with dental terminology or office software is a plus.

Responsibilities

Greet patients warmly and manage front desk inquiries.
Schedule, confirm, and reschedule appointments to optimize the calendar.
Update electronic patient records and handle billing tasks with discretion.
Verify insurance, collect payments, and assist with billing questions.
Maintain a clean, organized front desk and coordinate with the clinical team.

Skills

Excellent communication

Patient-centered service

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Dentrix or similar PMS

Job description

Be the Bright Face of Our Practice: Dental Receptionist at Starry Dental

Starry Dental is looking for a professional and welcoming Receptionist to be the first point of contact for our patients. You will play a vital role in shaping the patient experience, ensuring that every visit begins and ends with a positive, "shining" impression. From managing our busy schedule to assisting patients with their records and billing, you will be the organizational heart of our front office.

At Starry Dental, we believe in combining state-of-the-art technology with compassionate, personalized care. Our mission is to provide exceptional dentistry that prioritizes the comfort and well-being of our patients. We take pride in building long-lasting relationships based on trust, transparency, and clinical excellence. Join a team that values a warm, family-oriented atmosphere and is dedicated to helping our community achieve healthy, beautiful smiles.

Pay

$20 - $30 per hour
Competitive salary based on qualifications and experience.

Shift & Schedule

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 1:00 PM
Wednesday: Closed
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Requirements

Education: High school diploma or equivalent.
Communication: Exceptional verbal and written communication skills with a focus on patient-centered service.
Technical Skills: Proficiency in basic computer applications, including email and word processing.
Personal Attributes: Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Professionalism: A reliable and empathetic professional who can handle sensitive patient information with the utmost discretion.

Preferences

Experience: Previous experience working in a dental or medical office setting.
Industry Knowledge: Familiarity with dental terminology and insurance verification processes.
Software: Experience using dental practice management software (such as Dentrix or similar systems).

Job Description

Patient Engagement: Greet patients warmly upon arrival, answer inquiries via phone and email, and provide information about our services and treatments.
Appointment Management: Efficiently schedule, confirm, and reschedule patient appointments to optimize the clinical calendar.
Clinical Administration: Manage and update electronic patient records, ensuring all medical history and contact information is accurate and confidential.
Financial Services: Verify insurance coverage, process patient payments, and assist with billing inquiries and insurance claim filing.
Office Coordination: Maintain a clean and organized front desk area, manage office correspondence, and monitor administrative supplies.
Team Collaboration: Communicate effectively with dentists and dental assistants to ensure a smooth transition of patients from the front desk to the clinical area.

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