Dental receptionist / admin(Full-time)

Millikan Smiles; Bloomington (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid holidays

Dental service discounts

Job summary

Millikan Smiles in Bloomington, IN is seeking a personable Dental Receptionist to be the front-line of the practice, greeting patients and coordinating check-in/check-out while ensuring accurate forms.

The role requires multitasking, excellent communication, and familiarity with Dentrix software, with a Monday–Friday schedule and competitive hourly pay.

The team emphasizes a collaborative, patient-centered culture and opportunities for growth within a single-doctor practice.

Qualifications

• Previous experience in a dental or medical office setting.

Responsibilities

• Greet patients warmly and manage the check-in/check-out process.
• Schedule and optimize the daily appointment schedule using Dentrix to ensure efficient patient flow.
• Manage multi-line phone systems, respond to patient inquiries, and handle office correspondence with professionalism.
• Verify dental insurance coverage, obtain authorizations, and process patient payments and co-pays.
• Maintain organized and up-to-date electronic patient files while ensuring HIPAA compliance.
• Assist the office manager and clinical team with various tasks to maintain a productive office environment.

Skills

Verbal communication

Written communication

Customer service

Professionalism

Organization

Multitasking

Tools

Dentrix

Job description

Professional Dental Receptionist: The Face of Excellence at Millikan Smiles

Millikan Smiles is looking for a personable, organized, and proactive Receptionist to join our front‑office team in Bloomington, IN. As the first point of contact for our patients, you will set the tone for their entire visit. We are seeking an individual who excels at multitasking, possesses a warm professional demeanor, and is eager to ensure the administrative side of our practice runs as smoothly as our clinical side.

At Millikan Smiles, we believe that a great patient experience begins the moment someone calls our office or walks through our door. We are a community‑focused practice dedicated to providing high‑quality dental care in a modern and supportive environment. Our team values collaboration, clear communication, and a positive workplace culture where every member is empowered to succeed.

Pay

• $17 - $23 per hour
• Competitive salary based on qualifications and experience.

Shift & Schedule

• Monday: 9:00 AM – 5:00 PM
• Tuesday: 9:00 AM – 5:00 PM
• Wednesday: 9:00 AM – 5:00 PM
• Thursday: 8:00 AM – 3:00 PM (Direct shift with no scheduled lunch break)
• Friday – Sunday: Closed

Requirements

• Technical Skills: Proficiency in Dentrix dental practice management software is required.
• Communication: Exceptional verbal and written communication skills with a focus on superior customer service.
• Professionalism: A pleasant, welcoming disposition and the ability to remain calm in a fast‑paced environment.
• Organization: Strong attention to detail and the ability to multitask effectively without compromising accuracy.
• Experience: Previous experience in a dental or medical office setting.

Preferences

• Dental Knowledge: Familiarity with dental terminology and common procedure codes.
• Billing Expertise: Experience with dental insurance claims processing and troubleshooting.
• Longevity: A desire for long‑term professional growth within a single‑doctor practice.

Job Description

• Patient Coordination: Greet patients warmly, manage the check‑in/check‑out process, and ensure all intake forms are completed accurately.
• Scheduling: Coordinate and optimize the daily appointment schedule using Dentrix software to ensure efficient patient flow.
• Communication: Manage multi‑line phone systems, respond to patient inquiries, and handle office correspondence with professionalism.
• Insurance & Billing: Verify dental insurance coverage, obtain authorizations, and process patient payments and co‑pays.
• Record Management: Maintain organized and up‑to‑date electronic patient files while ensuring strict HIPAA compliance.
• Administrative Support: Assist the office manager and clinical team with various tasks to maintain a productive office environment.

Benefits

• Paid Holidays and generous Employee Discounts on dental services.

Jobley Bonus

• $75 (awarded to candidates hired through Jobley)

Facility Information

• Name: Millikan Smiles
• Location: 3245 W. 3rd Street , Bloomington, Indiana
• Type: Dental clinic

Opening Hours

• Monday: 9:00AM–5:00PM
• Tuesday: 9:00AM–5:00PM
• Wednesday: 9:00AM–5:00PM
• Thursday: 8:00AM–3:00PM
• Friday: Closed
• Saturday: Closed
• Sunday: Closed

• CPR Certification
• BLS Certification
• Infection Control License
• Driver's license