Dental Receptionist

Southern Arizona Endodontics; Tucson (AZ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Flexible Spending Accounts

Paid Time Off

Paid Holidays

Job summary

Southern Arizona Endodontics is seeking a friendly Dental Receptionist to be the first point of contact for patients. You will create a welcoming environment, manage phone inquiries, schedule appointments, verify insurance, and handle payments in a fast-paced, team-based practice with four locations.

The ideal candidate has strong communication skills, reliability, and experience with dental software and Microsoft Office.

Qualifications

• Requires high school diploma or equivalent.
• Minimum of one year of customer service, healthcare, scheduling or patient-facing experience.

Responsibilities

• Greet patients warmly and maintain a welcoming, professional environment.
• Schedule and confirm appointments, manage provider calendars.
• Answer phone calls, respond to inquiries, and manage patient communication.
• Verify insurance coverage and obtain necessary pre-authorizations.
• Process payments, handle billing, and maintain accurate financial records.
• Maintain patient records and ensure accurate data entry.
• Coordinate patient flow and provide administrative support as needed.
• Ensure compliance with HIPAA and patient confidentiality.

Skills

Excellent communication

Customer service

Reliable

Organized

Detail-oriented

Dental insurance knowledge

Education

High school diploma or equivalent

Tools

Dental practice management software

Microsoft Office

Job description

Overview

Dental Receptionist

Southern Arizona Endodontics

We are seeking a friendly, organized, and patient-focused Dental Receptionist to join our dedicated team. As the first point of contact for our patients, you will play an essential role in creating a welcoming and positive experience while helping ensure the smooth and efficient operation of our practice.

We are a large, emergency-based dental group with four locations, committed to providing exceptional care to every patient we serve. Our teams work collaboratively across our practices to deliver compassionate, high-quality care in a fast-paced and supportive environment.

Schedule: Full Time, 4 days/ approx. 9-10 hours per day

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Qualifications

Requirements

• High school diploma or equivalent
• Minimum of one year customer service, healthcare, scheduling or patient-facing experience

Preferred Skills

• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practicesare proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The pay range for this role is $16.50-$18.00 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.

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