Dental Receptionist

Santa Cruz Dental Group; Santa Cruz (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

In office Dental benefits

Job summary

Santa Cruz Dental Group is seeking a skilled Dental Receptionist to join our team. The role focuses on providing exceptional customer service and administrative support to ensure smooth daily office operations.

Responsibilities include greeting patients, handling phone calls, scheduling appointments with Dentrix Ascend, verifying insurance, collecting payments, and maintaining accurate patient records while ensuring HIPAA compliance.

Qualifications

• 1–2 years experience as a Dental Receptionist or Medical Receptionist.
• Proficient with office phone systems and Dentrix Ascend.
• Knowledge of dental coding is beneficial.
• Excellent communication and interpersonal skills.
• Willing to learn.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls and schedule appointments using Dentrix Ascend software.
• Verify insurance coverage and assist patients with insurance inquiries.
• Collect and process patient payments.
• Maintain patient records and update information as necessary.
• Coordinate with dental staff to ensure efficient patient flow.
• Follow HIPAA guidelines to maintain patient confidentiality.
• Assist with other administrative tasks as needed.

Skills

Customer service

Phone etiquette

Interpersonal skills

Willing to learn

Education

High School Diploma or equivalent

Tools

Dentrix Ascend

Job description

Overview

We are seeking a skilled and experienced Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our dental office.

Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls and schedule appointments using Dentrix Ascend software
• Verify insurance coverage and assist patients with insurance-related inquiries
• Collect and process patient payments
• Maintain patient records and update information as necessary
• Coordinate with dental staff to ensure efficient patient flow
• Follow HIPAA guidelines to maintain patient confidentiality
• Assist with other administrative tasks as needed

Experience

• 1-2 years previous experience as a Dental Receptionist or Medical Receptionist required
• Proficient in using office phone systems and Dentrix Ascend
• Knowledge of dental coding is beneficial
• Excellent communication and interpersonal skills
• Willing to learn

We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and paid time off. Join our team today and contribute to providing exceptional dental care to our patients.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role of Dental Receptionist.

Job Type: Full-time

Pay: Competitive - TBD upon experience and willingness to learn

Bonuses to be given based on performance

Expected hours: 32 per week

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• In office Dental benefits

Schedule

• Monday to Thursday

Ability to Relocate

• Santa Cruz, CA 95060: Relocation highly recommended but not required

Work Location: In person