Dental Receptionist

Yakima Valley Farm Workers Clinic, Inc.; Grandview Township (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

100% employer-paid health insurance

Profit sharing & 403(b) retirement

PTO and holidays

Bilingual pay premium

Job summary

Yakima Valley Farm Workers Clinic, Inc. seeks a Dental Receptionist in Grandview, WA to join our front office team. You will answer phones, greet patients, manage charts, schedule appointments, and assist with insurance verifications and billing.

The role requires bilingual English/Spanish, professionalism, and adaptability to a busy clinic environment. We offer 0.9 FTE (36 hours/week), competitive hourly pay, and comprehensive benefits including health insurance and retirement options.

Qualifications

• High School Diploma or GED.
• One year's experience in a clinic, optometry or dental office preferred.
• Bilingual (English/Spanish) required at a level 9.
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Ability to interact with patients, Providers and staff in a professional manner.
• Basic proficiency with Microsoft Outlook, Word, and Excel.
• Basic knowledge of medical terminology and healthcare billing insurance preferred.
• Ability to deliver outstanding customer service.
• Ability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Answers the phone, transfers calls and takes messages as needed for the clinic.
• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients.
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer.
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments.
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems.
• Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports.
• Reviews cash box receipts and reconciles cash box daily.
• Manages the Referral Process, working on referrals from inception through completion.
• Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed.
• Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient's record.
• Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees.
• Perform other duties as assigned.

Skills

Bilingual (English/Spanish)

Prioritization

Customer service

Professional communication

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

17348

Monday-Friday 8:30-7:00pm and Saturdays 8:30-4:00

Job Brief

Dental Receptionist Grandview, WA

Employment duration: Full time

Exempt Status: Non-exempt

Offer Relocation?: No

ID: 17348

Position Highlights

• 0.9 FTE (36 hours per week)
• $17.57-$21.52/hour DOE with the ability to go higher for highly experienced candidates
• Additional pay for your bilingual skills, paid on hours worked
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic
• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient's arrival. Provides translation services as needed to patients
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no-shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments
• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed
• Reviews and responds to patients’ questions in person, via phone, and patient portal systems
• Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end-of-day reports
• Reviews cash box receipts and reconciles cash box daily
• Manages the Referral Process, working on referrals from inception through completion
• Manages the recall process to include follow-up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed
• Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient's record
• Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees
• Perform other duties as assigned

Qualifications

• High School Diploma or GED
• One year's experience in a clinic, optometry or dental office preferred
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to interact with patients, Providers and staff in a professional manner
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel
• Basic knowledge of medical terminology and healthcare billing insurance preferred
• Ability to deliver outstanding customer service
• Ability to work flexible hours including evenings, weekends and holidays

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at to learn more about our organization!