Dental Receptionist- Relief

Yakima Valley Farm Workers Clinic; Portland (OR); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Bilingual Differential Compensation

Job summary

Yakima Valley Farm Workers Clinic seeks a Relief Dental Receptionist for Rosewood Family Health Center in Portland, OR. This part-time, non-exempt role greets patients, handles calls, and supports billing and scheduling in a fast-paced dental front desk.

Bilingual English/Spanish skills earn added pay; basic data entry and clerical duties are required. The position emphasizes patient‑centered care within a community health setting, with responsibilities ranging from appointment management to

Qualifications

• High School Diploma or GED required.
• One year of clinic, optometry, or dental office experience preferred.
• Bilingual (English/Spanish) with ALTA score 9 qualifies for differential pay.
• Proficiency with Outlook, Word and Excel; strong data entry ability.

Responsibilities

• Answer phones, transfer calls, and take messages for the clinic.
• Greet patients, log visits, and translate as needed.
• Collect and verify patient data; maintain charts and registrations.
• Schedule appointments per guidelines; notify providers of no-shows.
• Verify insurance eligibility and explain plans as needed.
• Post encounters, bill insurance, take payments, and end-day reports.
• Manage recalls and referrals; support front desk workflows.

Skills

Bilingual English/Spanish

Customer service

Data entry

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Join our team as a Relief Dental Receptionist at Rosewood Family Health Center in Portland, OR!

Dental Receptionists play a vital role in our organization by serving as the frontline connection between patients and their oral healthcare. As the first point of contact, you help set the tone for a welcoming, respectful, and patient ‑ centered dental experience. Your work supports the smooth operation of our dental clinics and directly supports YVFWC’s mission to deliver high ‑ quality, accessible dental care to the diverse communities we serve.

Job Brief

Relief Dental Receptionist Portland, OR

Employment duration: Part time

Exempt Status: Non‑exempt

Offer Relocation?: No

ID: 17207

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Position Highlights

• $20.21-$24.75/hour DOE


• Additional pay for your bilingual skills, paid on hours worked

What You’ll Do

• Answers the phone, transfers calls and takes messages as needed for the clinic


• Greets patients and maintains patient and visitor log. Notifies appropriate person of the patient’s arrival. Provides translation services as needed to patients


• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients and updates patient data in the computer


• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies appropriate Provider of all patient no‑shows and cancellations. Adjusts and updates the schedule for cancellations, new patients and recall appointments


• Verifies patient’s insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed


• Reviews and responds to patients’ questions in person, via phone, and patient portal systems


• Performs routine billing functions such as posting patient encounters, billing insurance companies, encouraging payment, taking payments and generating end‑of‑day reports


• Reviews cash box receipts and reconcile cash box daily


• Manages the Referral Process, working on referrals from inception through completion


• Manages the recall process to include follow‑up communication to patients for routine preventative care, treatment plan completion, and other appointments as needed


• Ensures that clinic generated documents are sent to the Health Information department and office related clinic documents are filed in the patient’s record


• Creates treatment plan estimates, reviews estimates with the patient, and collects upfront fees


• Perform other duties as assigned

Qualifications

• High School Diploma or GED


• One year's experience in a clinic, optometry or dental office preferred


• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved


• Bilingual (English/Spanish) preferred at a level 9


• Ability to prioritize work and manage multiple tasks simultaneously in a fast ‑ paced environment with frequent interruptions


• Ability to interact with patients, Providers and staff in a professional manner


• Basic proficiency with a variety of computer programs, including Microsoft Outlook, Word, and Excel


• Basic knowledge of medical or dental terminology and healthcare billing/insurance preferred


• Ability to deliver outstanding customer service

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal‑opportunity employment.