Dental Receptionist

Eastern Dental; Forked River (NJ); On-site; USD 30,000 - 33,000; Full time

Job summary

Eastern Dental of Lacey LLC in Forked River, NJ is hiring a Dental Receptionist to greet patients, answer calls, schedule appointments and manage the front desk. This role supports clinicians and front desk operations in a busy dental practice.

The ideal candidate has telephone experience in professional settings, strong customer service and communication skills, knowledge of insurance plans, and preferably Denticon software; experience in healthcare is required.

Qualifications

• Experience answering the telephone in a professional environment.
• Experience in the Dental or Healthcare Industry is required.
• Proven customer service skills.
• Strong communication and multi-tasking skills.
• Knowledge of insurance plans preferred.
• Experience with Denticon is preferred.

Responsibilities

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escalation if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Skills

Phone etiquette

Dental/Healthcare experience

Customer service skills

Communication

Multi-tasking

Insurance knowledge

Denticon experience

Job description

Job DetailsJob Location: Eastern Dental of Lacey LLC - Forked River, NJ 08731Salary Range: $22.00 - $24.00 HourlyEastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 50 years, we have been providing families with full-service dental care. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.

Dental Receptionist:

Responsibilities:

• Acknowledge and greet patients upon arriving and leaving
• Respond to patient questions and/or concerns and escalation if needed
• Answering telephones, schedule and confirm appointments and manage front desk voicemail
• Follow up on no shows and cancellation of appointments
• Register patients from sign in sheet
• Post charges and payments to patient accounts
• Maintain the waiting area for patients
• Perform other tasks as necessary

Qualifications:

• Experience answering the telephone in a professional environment
• Experience in the Dental or Healthcare Industry is required
• Proven customer service skills
• Strong communication and multi-tasking skills
• Knowledge of insurance plans preferred
• Experience with Denticon is preferred

Eastern Dental is an Equal Opportunity Employer

COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.