Dental Receptionist

Diamond Braces Orthodontist: Braces & Invisalign; Englewood (NJ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

Paid time off and holidays

Comprehensive training program

Professional development opportunities

Leadership pathways

Job summary

Diamond Braces is hiring a Dental Receptionist who combines front-desk duties with consultative sales to guide patients through orthodontic options. You will be one of the first contacts, delivering excellent service and helping patients understand pricing and financing while contributing to office growth.

This full-time role requires evening availability and some Saturdays, with comprehensive benefits, training, and opportunities for career advancement within Diamond Braces.

Qualifications

• Excellent communication skills and confidence to engage patients.
• Comfortable discussing pricing and payment options.
• Motivated by goals, performance bonuses, and growth.
• Adaptable and able to thrive in a fast-paced dental front desk.
• Experience in sales, retail, hospitality, or customer service is a plus.

Responsibilities

• Build Trust: Create an immediate connection with patients and understand their needs through active listening.
• Lead Consultations: Explain treatment benefits clearly and tailor the conversation to each patient.
• Present Financial Options: Discuss pricing and payment options confidently and transparently.
• Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.
• Close the Consultation: Help patients feel confident moving forward with treatment.
• Create an Amazing Experience: Bring positive energy and professionalism to every patient interaction.
• Support Office Flow: Help maintain organized scheduling and adapt quickly in a fast-paced environment.
• Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Skills

Strong communicator

Sales & upselling

Customer service

Objection handling

Team player

Job description

Dental Receptionist | $19–$23/Hour + Performance Bonuses

Turn your communication skills into a career with real earning and growth potential.

At Diamond Braces, You’ll Receive

• Starting pay of $19–$23/hour
• Performance-based bonus potential
• Full health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Comprehensive sales and orthodontic training
• Opportunities for professional development
• A clear path to leadership and internal promotion
• The opportunity to build valuable sales, communication, and relationship-building skills

No dental experience? No problem.

If you have strong communication skills, confidence, adaptability, and the desire to succeed, we’ll teach you the orthodontic side of the business.

Turn Smiles Into Sales

This is not a traditional front desk position.

As a Sales Specialist at Diamond Braces, you will be one of the first people our patients meet and a key part of helping them confidently move forward with orthodontic treatment.

You’ll combine customer service, relationship building, and consultative sales to create an exceptional patient experience while helping drive office growth.

What You’ll Do

• Build Trust: Create an immediate connection with patients and understand their needs through active listening.
• Lead Consultations: Explain treatment benefits clearly and tailor the conversation to each patient.
• Present Financial Options: Discuss pricing and payment options confidently and transparently.
• Handle Objections: Address concerns with empathy, emotional intelligence, and problem-solving skills.
• Close the Consultation: Help patients feel confident moving forward with treatment.
• Create an Amazing Experience: Bring positive energy and professionalism to every patient interaction.
• Support Office Flow: Help maintain organized scheduling and adapt quickly in a fast-paced environment.
• Collaborate With the Team: Work closely with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Who We’re Looking For

You may be a great fit if you are:

• A strong communicator who enjoys connecting with people
• Comfortable discussing pricing and financial decisions
• Motivated by goals, results, and bonus opportunities
• Confident handling objections and turning hesitation into action
• Positive and resilient when faced with rejection
• Adaptable and comfortable in a fast-paced environment
• Organized, accountable, and team-oriented
• Experienced in sales, retail, hospitality, fitness, customer service, or another customer-facing environment
• Interested in building a long-term career and growing into leadership

Who We Are

Diamond Braces is one of the fastest-growing orthodontic organizations in the country.

We don’t just straighten teeth. We help transform smiles and lives by providing affordable orthodontic care and an exceptional patient experience.

Our team is built around energy, accountability, growth, and creating an environment where both patients and employees can succeed.

Schedule

• Full-time position
• Evening availability required
• Some Saturdays required
• Schedule flexibility is essential

Why This Role Stands Out

This is an opportunity to do more than answer phones or sit behind a front desk.

You’ll be developing real sales skills, helping patients make important decisions about their care, contributing directly to office growth, and building experience that can lead to future leadership opportunities within Diamond Braces.

Equal Employment Opportunity

Diamond Braces is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military or veteran status, genetic information, or any other characteristic protected by federal, state, or local law.