Dental Reception Specialist

Family First Health; York Township (York County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Personal days

Holidays PTO

Health, Dental, & Vision Insurance

Retirement plan 403(b)

Tuition reimbursement opportunities

Growth opportunities

Job summary

Family First Health in York, PA is seeking a Dental Reception Specialist for our Springwood Road office. The role requires working knowledge of dental terminology and comfort with computers; candidates should be personable, customer-focused, and organized to support busy front-desk operations.

This position offers an opportunity to learn and grow with a dedicated team that values trustworthy care. Up to 50% travel is noted, though most duties occur at the York office, with the chance to build

Qualifications

• Working knowledge of dental terminology.
• Excellent customer service and communication skills.
• Computer proficiency or ability to learn new programs.
• Previous work in a medical/dental practice is a plus.

Skills

Dental terminology

Customer service

Microsoft Office

Typing

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: SPRINGWOOD ROAD - York, PA 17403

Position Type: Full Time

Travel Percentage: Up to 50%

Family First Health is seeking a Dental Reception Specialist for our Springwood Road York office. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn.

As a Dental Reception Specialist at Family First Health, candidates should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.

This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy services and care. The Dental Reception Specialist position will play a large role in that.

A qualified Dental Receptionist should have:

• Working knowledge of dental terminology
• Ability to build relationships with patients
• Computer proficiency and the ability to learn new programs
• Previous work experience in a medical/dental practice is a plus

KNOWLEDGE/SKILLS/ABILITIES

• High School Diploma or GED, or any equivalent combination of training and experience
• Knowledge of computer software applications (Microsoft Office Applications, others)
• Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
• Excellent customer service skills
• Skill in operating office equipment
• Proficient keyboarding skills
• Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
• Ability to work in, and respond to demanding environment
• Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
• Ability to work efficiently and accurately with strong attention to detail
• Ability to sort and file materials correctly by alphabetic or numeric systems
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks

PHYSICAL DEMANDS

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
• Requires correct vision and hearing to normal range
• Occasional bending, stooping, crouching, or kneeling
• Frequent standing and walking
• Frequent turning and reaching
• Possible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions
• Frequent competing demands, frequent changes, delays, or unexpected events

Employee Benefits

• 3 Weeks of Accrued Paid Vacation per year
• 9 Days of Accrued Paid Sick Leave Time per year
• 4 Personal Days per year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short/Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Attention to work-life balance
• Opportunity for growth and advancement
• And More!