Dental Reception Specialist

Family First Health; York (York County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Personal days

Health insurance

Dental insurance

Vision insurance

Disability

Life insurance

401(k) plan

Tuition reimbursement

Work-life balance

Growth opportunities

Job summary

Family First Health in York, PA is seeking a Dental Reception Specialist to manage front desk duties, greet patients, answer phones, schedule appointments, and handle basic dental terminology. The ideal candidate will be computer proficient and eager to learn, with a friendly, outgoing personality and strong customer service orientation.

Candidates should have a High School Diploma or GED, knowledge of dental terminology, and the ability to communicate clearly with patients and staff.

Qualifications

• Working knowledge of dental terminology.
• Ability to build relationships with patients.
• Computer proficiency and ability to learn new programs.
• Previous work experience in a medical/dental practice is a plus.

Responsibilities

• Greet and assist patients at the front desk with a friendly and professional attitude.
• Schedule and manage appointments, and coordinate with clinical staff.
• Answer phones, take messages, and maintain patient records with accuracy.

Skills

Dental terminology

Customer service

Computer proficiency

Organizational skills

Dental office experience

Communication skills

Typing skills

Medical/dental experience

Education

High School Diploma or GED

Tools

MS Office

Job description

Family First Health is seeking a Dental Reception Specialist for our Springwood Road York office. Candidates should have a working knowledge of dental terminology and be computer proficient or have the ability to learn. As a Dental Reception Specialist at Family First Health, candidates should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.

This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy services and care. The Dental Reception Specialist position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.

A qualified Dental Receptionist should have:

• Working knowledge of dental terminology
• Ability to build relationships with patients
• Computer proficiency and the ability to learn new programs
• Previous work experience in a medical/dental practice is a plus

Knowledge/Skills/Abilities

• High School Diploma or GED, or any equivalent combination of training and experience
• Knowledge of computer software applications (Microsoft Office Applications, others)
• Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
• Excellent customer service skills
• Skill in operating office equipment
• Proficient keyboarding skills
• Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments
• Ability to work in, and respond to demanding environment
• Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
• Ability to work efficiently and accurately with strong attention to detail
• Ability to sort and file materials correctly by alphabetic or numeric systems
• Ability to establish and maintain effective working relationships with patients, employees, and the public
• Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks

PHYSICAL DEMANDS

Mental/Physical Requirements

Must possess the physical and mental abilities to perform the tasks normally associated with a Dental Reception Specialist such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
• Requires correct vision and hearing to normal range
• Occasional bending, stooping, crouching, or kneeling
• Frequent standing and walking
• Frequent turning and reachingPossible travel between work sites, community events, suppliers and/or Outreach with exposure to weather conditions
• Frequent competing demands, frequent changes, delays, or unexpected events

Employee Benefits

• 3 Weeks of Accrued Paid Vacation per year
• 9 Days of Accrued Paid Sick Leave Time per year
• 4 Personal Days per year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short/Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Attention to work-life balance
• Opportunity for growth and advancement
• And More!