Dental Practice Operations Leader

Espire Dental; Seattle (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Full time position

Health insurance subsidized by the way

Dental Benefits

401(k) Savings Plan

Equity Incentive Plan

Paid time off

Leadership development

Culture coaching

Mentoring

Job summary

Espire Dental is seeking a Dental Practice Operations Manager to lead and support our dental practice, guiding the patient journey and optimizing team performance. You will drive scheduling, reception, and patient experience, with a focus on delivering a best-in-class dental experience and changing lives one smile at a time.

You will manage operations, collaborate with the office leader, and contribute to community initiatives, including charitable efforts tied to our Tooth Whitening program.

Qualifications

• Previous experience (3 + years) as the office/practice manager of a busy service oriented multi-specialty dental practice.
• Must love people, working in teams, and demonstrate an aptitude for having fun, leading bravely, and creating greatness
• A demonstrated commitment to an exemplary employee and patient experience
• Associates degree with 5+ years of relevant experience OR a Bachelor degree with 3+ years of relevant experience
• Demonstrated knowledge and understanding of dental practice operations and management
• Familiarity or experience with dental practice management systems preferably Dentrix/Ascend
• Understanding of managerial and financial reporting and financial principles (i.e., practice management reports, production reports, financial statements) is a plus
• Willingness to build trust to achieve results

Responsibilities

• The Dental Team - As an assistant department head, you will be responsible for the business operations of the patient journey, including patient scheduling, reception, supporting the patient experience, visit completion, and patient return. With the support of your office leader, you will lead a team of practice team members to change lives, one smile at a time.
• The Patient - As one of the Chief Smile Ambassadors of the practice, you are the gatekeeper of the patient journey. Through your leadership, you will welcome patients and guide them through their journey to oral health and happiness. When a patient smiles, you have changed a life. You will feel this every day as you and those you lead have fun, lead bravely, and create greatness for all.
• The Community - Healthy lives matter. Smiles matter. Giving back matters. When our community is healthy, we thrive together and live healthy and productive lives. We live by our actions. We donate all of the proceeds from Tooth Whitening services to local Colorado charities. You will have the opportunity to play a key role in making this happen.

Job description

Espire Dental is seeking a Dental Practice Operations Manager to lead and support our dental practice, guiding the patient journey and optimizing team performance. You will drive scheduling, reception, and patient experience, with a focus on delivering a best-in-class dental experience and changing lives one smile at a time.

You will manage operations, collaborate with the office leader, and contribute to community initiatives, including charitable efforts tied to our Tooth Whitening program.