Dental Practice Operations Leader

Taylordentalgroup; Baton Rouge, Northern (LA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Taylor Dental and Braces in Baton Rouge is seeking a Dental Practice Manager to lead day-to-day operations across general dentistry, orthodontics, and expanded services. You will oversee staff, implement best practices, and partner with providers to ensure high-quality patient care and strong financial performance.

Applicants need 3+ years in a dental office and 1 year in management; proficiency in Microsoft Office and PowerBI is preferred.

Qualifications

• Minimum of 3 years of dental office experience.
• 1 year of dental office management preferred.
• High school or GED required; bachelor’s degree preferred.
• Deep understanding of commercial insurance or Medicaid billing.

Responsibilities

• Ensure the office provides high-quality and compassionate dental care to all patients, covering general dentistry, orthodontics, and additional services.
• Oversee daily office operations and manage all staff members.
• Manage processes and best practices to support scheduling and show rate expectations.
• Maintain the office's operational readiness, appearance, and presentation.
• Meet office performance, financial, and P&L goals, including patient forecasts and satisfaction metrics.
• Use PowerBI and financial analytics to make and support business decisions.
• Ensure adequate staffing by interviewing and selecting candidates to align with patient schedules.
• Foster team member satisfaction and retention through effective communication, recognition, teamwork, and employee relations practices.
• Identify training needs and implement initiatives to support staff development and meet company and individual objectives.
• Provide concierge style support to all specialty doctors and independent contractors to align with Expanded Services and Orthodontics program initiatives.
• Uphold the highest standards of integrity by complying with all government regulations and company policies.
• Track and monitor collections and follow up with patients as needed.
• Solicit referrals from patients post treatment while also tracking satisfaction with care provided.
• Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
• Explain, promote, and adhere to company payment policies and procedures.
• Drive local marketing efforts through participating in local community affairs and events.

Skills

Dental office experience

Office management

Communication skills

Financial acumen

Microsoft Office

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Taylor Dental and Braces in Baton Rouge is seeking a Dental Practice Manager to lead day-to-day operations across general dentistry, orthodontics, and expanded services. You will oversee staff, implement best practices, and partner with providers to ensure high-quality patient care and strong financial performance.

Applicants need 3+ years in a dental office and 1 year in management; proficiency in Microsoft Office and PowerBI is preferred.