Dental Front Office Operations Lead

Aspen Dental; Baton Rouge (LA); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision plan

401(k) with match

Career development

Job summary

Aspen Dental in Baton Rouge, LA is seeking an Assistant Dental Office Manager (Operations Lead) to run daily front office tasks, welcome patients, and support the dental team. You will complete an eight-week training program to succeed in your role and report to the Manager.

The role emphasizes patient service, insurance verification, scheduling, and data-driven practice oversight. Candidates should have a high school diploma (college degree preferred), strong communication, analytical thinking,

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in Baton Rouge, LA is seeking an Assistant Dental Office Manager (Operations Lead) to run daily front office tasks, welcome patients, and support the dental team. You will complete an eight-week training program to succeed in your role and report to the Manager.

The role emphasizes patient service, insurance verification, scheduling, and data-driven practice oversight. Candidates should have a high school diploma (college degree preferred), strong communication, analytical thinking,