Dental Practice Manager - WSC

Dental Associates Group; Cyclorama Heights (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision benefits

401(k) retirement plan

Competitive compensation

Work-life balance

Job summary

Dental Associates Group is seeking a Practice Manager to lead day-to-day operations of a private dental practice in a patient‑centric environment. You will oversee staff, scheduling, and patient inquiries while ensuring compliance with HIPAA/OSHA and financial performance.

The role emphasizes leadership, communication, and attention to detail, with opportunities for professional growth and a stable, work‑life balanced schedule. Strong Open Dental and Excel skills are essential.

Qualifications

• 3+ years of dental practice management experience.
• Proficient in Open Dental and Excel.
• Strong leadership and communication abilities.
• Attention to detail in patient records and finances.
• Ability to lead and coordinate staff and schedules.

Responsibilities

• Operational excellence: coordinate staff, scheduling, and patient inquiries.
• Focus on patient experience: ensure warm greetings, comfort, and responsive care.
• Collaborate with clinical staff to ensure smooth patient flow.
• Oversee financial matters, insurance, claims, and billing processes.

Skills

Leadership

Communication

Attention to detail

Financial oversight

Tools

Open Dental Software

Excel

Job description

Are you a dedicated leader with excellent organizational skills and a genuine passion for dentistry and patient well-being? If so, we have an exciting opportunity for you to join our team as a Practice Manager in our well‑established private practice!

Benefits of Joining Our Team:

• Professional Advancement: Thrive in a supportive environment that encourages your leadership growth and offers potential career progression.
• Team Synergy: Foster a harmonious blend of individual expertise and teamwork, creating an optimal work environment for both staff and patients.
• Competitive Compensation: Our compensation package exceeds industry standards, reflecting the significance of your leadership role within the practice.
• Performance-Based Bonus: Your commitment to patient care and your proactive approach in supporting our dental team are pivotal to our success. Based on exceptional office performance, you will be eligible for a performance-based bonus.
• Comprehensive Benefits: Your well‑being matters to us. Enjoy paid time‑off, health, dental, and vision benefits, along with a 401(K) retirement plan.
• Work-Life Balance: Say Goodbye to unpredictable hours. Our structured schedule allows you to maintain a healthy work‑life balance.
• Positive Workplace: Lead a team that embodies positivity, respect, and patient‑centered care at the core of our values. We are committed to fostering a respectful and inclusive work environment.
• Training and Development Programs: Engage in ongoing programs to enhance your leadership skills and stay abreast of industry best practices.
• Team Building and Celebrations: Foster team unity through engaging team‑building activities and celebratory events that strengthen our collaborative culture.
• Advocating Individual Practices: Benefit from a strong support system that encourages individual innovation and excellence, ensuring collective success.

Job Responsibilities of a Practice Manager:

• Operational Excellence: Efficiently manage various aspects of practice operations, including staff coordination, appointment scheduling, and patient inquiries.
• Focused On Patient Experience: Champion a patient‑centric approach, ensuring warm greetings, comfort, and responsive care throughout their visit. Strong commitment to delivering exceptional patient experience, ensuring patient’s needs are met with care and professionalism.
• Collaborative Oversight: Collaborate closely with clinical staff to ensure seamless patient flow and exceptional overall patient experiences.
• Financial Management and Profitability Oversight: Lead the team in handling insurance‑related matters, ensuring accurate claims processing, and streamlining billing procedures to optimize patient satisfaction. Additionally, drive efforts to achieve annual profitability goals through effective financial management.
• Effective Communication and Leadership Proficiency: Expertly deliver treatment plans, financial estimates, and post‑operative instructions to patients. Demonstrate aptitude in team communication, training, and leadership, ensuring cohesive internal interactions.
• Regulatory Compliance: Uphold regulatory guidelines such as HIPAA and OSHA, maintaining a secure and confidential practice environment.

Qualifications:

• Experience: Minimum of 3 years of successful dental practice management.
• Software Proficiency: Proficient in using Open Dental software, demonstrating ease and confidence in its application.
• Business Acumen: Possess a fundamental grasp of business accounting and Excel proficiency.
• Leadership Acumen: Demonstrated ability to lead and inspire a team, driving them towards a common goal.
• Exceptional Communication Skills: Excellent verbal and written communication skills, embodying leadership, professionalism, and empathy.
• Attention to Detail: Display meticulous attention to detail when overseeing patient records, appointments, and financial transactions for accuracy and compliance.