Dental Practice Manager: Lead Patient Experience & Operations

Dental365; Wickford Junction (RI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous compensation

Quarterly bonusing potential

Flexible health and vision insurance

401(k) retirement plan with matching

Generous paid-time off

Exclusive in-house dental program

Extra perks and fringe benefits

Job summary

Dental365 in North Kingstown, RI is seeking an experienced Office Manager to lead non-clinical staff and maintain high-level concierge patient care. You will oversee patient records, insurance details, and coding while collaborating with leadership to drive performance and talent development.

The role requires at least two years in dental practice management, strong leadership, and proficiency with practice management software.

Qualifications

• Minimum two years' experience with responsibilities listed above, strong dental treatment planning skills.
• Must have experience managing a team and overseeing the success of employees in respective roles throughout the practice.
• Experience with relevant practice management software.
• Proficient in English with strong communication and interpersonal skills.

Responsibilities

• Overseeing staff while upholding a high-level of concierge patient care above all.
• Maintaining accuracy of information regarding patient health records, insurance details, and procedure coding.
• Regularly collaborating with Regional Manager, non-clinical staff, and Executive Leadership.
• Administer employee reviews, while developing talent and building a pipeline of future leaders.
• Present financial breakdowns to patients in accordance with provider’s treatment plan.
• Achieve financial objectives and operational efficiency - manage P&L and analyze business and financial data.
• Provide continuous insight into the practice and support through direct reports – implementing solutions and tracking success.

Skills

Team leadership

Communication skills

English proficiency

Patient concierge service

Tools

Practice management software

Job description

Dental365 in North Kingstown, RI is seeking an experienced Office Manager to lead non-clinical staff and maintain high-level concierge patient care. You will oversee patient records, insurance details, and coding while collaborating with leadership to drive performance and talent development.

The role requires at least two years in dental practice management, strong leadership, and proficiency with practice management software.