Dental Practice Manager (Bilingual)

Community Dental Partners; Lubbock (TX); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

401(k)

Health insurance

Vision

Dental

STD/LTD

Life Insurance

Paid time off

Holiday pay

Training

EAP

Job summary

Community Dental Partners in Lubbock, TX is seeking a Dental Practice Manager to lead daily operations, support dentists, and drive patient flow.

You will oversee scheduling, payroll, budgeting, staff performance, and patient data compliance while fostering a collaborative leadership culture with doctors.

This role offers growth opportunities and requires bilingual communication; a college degree is preferred but not required.

Qualifications

• Experience in management is a plus.
• Knowledge of billing and treatment case presentation preferred.
• Knowledge of dental insurance plans and terminology preferred.
• College degree preferred but not required.

Responsibilities

• Effectively manage patient scheduling, staff productivity, collections and receivables.
• Guide the office within budget guidelines including supplies and labor costs.
• Increase new patient growth by supporting sales and marketing.
• Recruit, hire and develop office teams capable of providing best-in-class patient care.
• Supervise office teams and manage performance and development.
• Communicate with office teams regularly to provide tools and support.
• Complete administrative tasks such as financial review, end-of-day reporting, payroll.
• Maintain patient data and regulatory chart documents.
• Maintain facilities cleanliness and safety per OSHA regulations.
• Respond to grievances and seek regional manager when necessary.
• Foster leadership with doctors.
• Perform other duties as assigned.

Skills

People leadership

Scheduling

Budgeting

Bilingual English/Spanish

Education

Bachelors degree preferred

Tools

Practice management software

Billing software

Job description

Join Our Smile Squad as a Dental Practice Manager!

Location: Family Smiles Lubbock

Schedule: Monday-Saturday

Salary: (depending on experience)

About this role:

Our Practice Manager position will manage daily operations.

The Manager is expected to achieve operational goals, support the Dentists, conduct the hiring process, be a great and consistent leader and manage employee relations. The Practice Manager will also support and collaborate with staff members to assist in reaching goals and objectives.

Job Responsibilities:

• Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
• Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
• Increase and stimulate new patient growth by supporting sales, marketing, and promotional programs.
• Recruit, hire and develop office teams capable of providing best-in-class patient care.
• Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
• Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
• Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, accounts receivable reports correctly and within deadlines.
• Maintain patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions, and electronic QSI data.
• Maintain facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.
• Respond to doctor, patient, and employee grievances, complaints, and inquiries and seek assistance from the regional manager when necessary.
• Continually work towards building and sustaining a joined leadership work environment with doctors.
• Perform other duties as assigned.

Basic Qualifications:

• Management experience a plus
• Knowledge of billing and treatment case presentation preferred
• Knowledge of insurance plans and dental terminology preferred
• College degree preferred but not required

Key Skills and Abilities, Characteristics of a good fit:

• Bilingual, English/Spanish (written and spoken preferred )
• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to dynamic business environment; a catalyst for change
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Able to work long hours/willing to stay late if needed

Benefits:

• 401(k)
• Health (PPO/HSA), Vision, Dental,
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday PayHep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance
• Traveling stipend

Our Oath of Equality

Community Dental Partners is a realm of diversity and inclusivity. We welcome wizards, warriors, and workers of all kinds, regardless of their mythical race, potion preferences, or magical backgrounds.

Ready for Your Dental Adventure?

Embark on this exhilarating journey where your leadership and creativity bring joy and health to our community.