Dental Practice Manager

Dental Care Alliance; West Springfield (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Support for continuing education

Job summary

Dental Care Alliance is seeking a Dental Practice Manager in West Springfield, Massachusetts. The role involves overseeing daily operations and ensuring a high standard of patient care.

The ideal candidate will have management experience, preferably within a dental setting, and will manage office profit and loss while supporting business growth through various initiatives. We offer competitive pay, health benefits, and a team-oriented work environment.

Qualifications

• 2+ years of management experience in a dental setting.
• Experience in insurance processes and billing.
• Strong organizational and leadership skills.

Responsibilities

• Oversee daily operations for office efficiency and patient care.
• Manage scheduling and staffing for optimized productivity.
• Monitor office finances including expense management.

Skills

Management experience

Insurance processes

Microsoft Office Suite

Leadership skills

Tools

Practice management software

Job description

Overview

Baystate Dental is looking for a Dental Practice Manager in West Springfield, Massachusetts, to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.

Position Overview

As a Dental Practice Manager you will oversee daily operations, ensuring seamless employee and patient relations while driving operational efficiency. The role is responsible for managing office profit and loss, including scheduling, staff productivity, collections, receivables, and expense management. Additionally, you will support business growth through sales, marketing, and promotional initiatives. The ideal candidate will lead office personnel, streamline workflows, and oversee essential administrative functions such as financial reporting, payroll, and banking to maintain a well‑organized and high‑performing practice.

What We Offer

• Competitive hourly pay min$60,000-max$75,000
• Full time: Monday - Friday 8am-5pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Support for continuing education and professional development
• Team‑oriented work environment with access to modern dental technology

How To Apply

If you are an excellent Dental Office Manager looking to advance your career in a modern, patient‑centered practice, we invite you to apply by submitting your CV.

Be part of our journey to shape the future of dentistry. Apply today to join our mission‑driven team!

Responsibilities

• Oversee daily operations to ensure office efficiency, compliance, and a high standard of patient care.
• Supervise and support patient coordinators, dental assistants, hygienists, and treatment coordinators to maintain smooth workflows.
• Manage scheduling, staffing, and front‑office operations to optimize productivity and patient experience.
• Support dentists and staff with treatment planning, billing, and insurance processes while ensuring accurate financial transactions.
• Monitor office finances, including expense management, invoice submission, collections, and receivables, to maintain profitability.
• Maintain office inventory by overseeing supplies, equipment, and facility cleanliness for an organized and professional environment.
• Lead hiring, training, and staff development while addressing patient and employee concerns professionally to foster a positive workplace culture.

Qualifications

• 2+ years of management experience within dental setting.
• Experience working in a dental or medical office is required.
• Experience in insurance processes and billing is a must.
• Strong organizational and leadership skills to work independently in fast paced environment.
• Proficiency in Microsoft Office Suite and practice management software.
• Strong attention to detail, compliance, and confidentiality in handling patient records and office operations.

Legal Disclaimer

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.