Office Manager

42 North Dental; Newton (MA); On-site; USD 47,000 - 50,000; Full time

Job summary

42 North Dental in the Boston area seeks an Office/Practice Manager to partner with the Dental Director and drive growth and patient care excellence. You will oversee day-to-day operations and ensure strong patient service, while supporting a steady flow of new patients.

In this role you will coordinate schedules, direct workflow for staff, handle human resources including hiring and training, manage accounts receivable, and report on practice metrics to improve performance.

Qualifications

• Minimum two years of experience managing a dental practice.
• Exceptional communication and customer service skills.
• Superior interpersonal skills.
• Thrives in a team-based environment.
• Displays a high degree of professionalism.
• Dedicated to being a true leader in the office.

Responsibilities

• Primary contact and resource for doctors in the practice
• Review and maintain schedules for productivity
• Treatment planning and coordinating to promote high case acceptance
• Provide workflow direction for auxiliary staff
• Human Resources, including hiring, training, performance management, and dismissal
• Accounts receivable, including patient pay and insurance
• Reporting, interpreting, and responding to practice metrics to improve office performance
• Interact with home office to communicate office needs and successes
• Perform other related job duties as assigned

Skills

Dental practice management

Communication skills

Team leadership

Professionalism

Job description

Built by dentists for dentists, we continually raise the bar for what’s possible in the practice of dentistry by delivering healthy, confident smiles for life.

With our roots in Boston, the best-in-the-nation healthcare hub, we are uniquely positioned to partner with preeminent healthcare solution providers to test and launch new treatments, technologies, and add new specialties and services. It is all part of our mission to chart a bold new course for the practice of dentistry.

Our name refers to the latitude of Boston, MA, where we put down roots over 40 years ago. Boston is known as the “City of Firsts,” where innovation, collaboration, and excellence come together. These key building blocks are the foundation of any great healthcare organization.

Why You’ll Love this Office/Practice Manager Job!

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager, you are responsible and accountable for the results of the practice and the day-to-day operations of the office. In our established practice, we welcome a strong flow of new patients each month.

Responsibilities:

• Primary contact and resource for doctors in the practice
• Review and maintain schedules for productivity
• Treatment planning and coordinating to promote high case acceptance
• Provide workflow direction for auxiliary staff
• Human Resources, including hiring, training, performance management, and dismissal
• Accounts receivable, including patient pay and insurance
• Reporting, interpreting, and responding to practice metrics to improve office performance
• Interact with home office to communicate office needs and successes
• Perform other related job duties as assigned

Skills & Qualifications:

• Minimum two years of experience managing a dental practice
• Exceptional communication and customer service skills
• Superior interpersonal skills
• Thrives in a team-based environment
• Displays a high degree of professionalism
• Dedicated to being a true leader in the office

Hourly Rate

$34 - $36 USD

Disclosures

42NDC values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

42NDC is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, including family medical history, or any protected category prohibited by local, state, or federal laws.