Dental Patient Support Specialist

Sage Dental; Boca Raton (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Vision

Paid Time Off

Growth opportunity

Job summary

Sage Dental is seeking a Full-Time Patient Service Support Coordinator in Boca Raton, FL. You will assist patients via phone, webchat, and other channels, answer questions, schedule appointments, and resolve issues with professionalism.

Qualified candidates have customer service experience and strong writing skills; Spanish fluency is a plus. On-site training includes benefits such as medical insurance, 401(k), vision, PTO, and growth opportunities.

Qualifications

• Customer service experience and strong writing skills are required.
• Candidates fluent in Spanish is a plus.

Responsibilities

• Handle high volume inbound/outbound calls and webchat with a friendly, professional attitude.
• Schedule appointments accurately in Dentrix/Dolphin and collect insurance details.
• Provide exceptional customer service and resolve issues per HIPAA policies and guidelines.
• Meet daily, weekly, and monthly department goals.

Skills

Customer service

Written communication

Spanish language

Tools

Dentrix/Dolphin

Job description

Sage Dental is seeking a Full-Time Patient Service Support Coordinator in Boca Raton, FL. You will assist patients via phone, webchat, and other channels, answer questions, schedule appointments, and resolve issues with professionalism.

Qualified candidates have customer service experience and strong writing skills; Spanish fluency is a plus. On-site training includes benefits such as medical insurance, 401(k), vision, PTO, and growth opportunities.