Dental Patient Scheduling & Care Coordinator

Specialty Dental Brands; Aurora (CO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid holidays

Paid time off

Job summary

Specialty Dental Brands in Aurora, CO is seeking a Patient Coordinator to manage scheduling, patient prep, and follow-up for appointments. You will coordinate communication between providers and patients and ensure all clinical and administrative needs are met.

The role involves confirming appointments, coordinating pre- and follow-up visits, and guiding patients through preparation instructions and timelines. Strong organizational, communication, and customer service skills are essential.

Qualifications

• High school diploma or equivalent required; healthcare-related education preferred.
• Previous scheduling experience in dental/healthcare is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and patient service abilities.
• Familiarity with dental practice management software (Dentrix, Eaglesoft) is a plus.

Responsibilities

• Schedule all patient appointments with accurate time allocation and operatories needed.
• Ensure appointments are appropriately spaced according to provider availability.
• Coordinate pre- and post-visit activities as directed by the clinical team.
• Contact patients to confirm appointments and provide prep and follow-up instructions.
• Communicate preparation steps, financial expectations, and timelines clearly.
• Address patient questions and concerns professionally and compassionately.
• Ensure all required documents are collected and uploaded to patient records.
• Verify referrals and obtain insurance authorizations as needed.
• Maintain the appointment calendar and flag conflicts or changes to the team.
• Monitor and reorder supplies to support daily operations.
• Assist patients during check-in and check-out when necessary.
• Support administrative projects and cover during high-volume periods.
• Participate in staff meetings and training sessions.

Skills

Organizational skills

Communication

Patient service

Dental software knowledge

Multitasking

Education

High school diploma or equivalent

Healthcare-related education preferred

Tools

Dentrix

Eaglesoft

Job description

Specialty Dental Brands in Aurora, CO is seeking a Patient Coordinator to manage scheduling, patient prep, and follow-up for appointments. You will coordinate communication between providers and patients and ensure all clinical and administrative needs are met.

The role involves confirming appointments, coordinating pre- and follow-up visits, and guiding patients through preparation instructions and timelines. Strong organizational, communication, and customer service skills are essential.