Dental Patient Experience & Scheduling Coordinator

Ruby Dental Group; Lexington, Northern (KY, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonuses

Comprehensive benefits package

Job summary

Benevis is hiring a Patient Coordinator to join our team and support our mission of delivering quality dental care and positive patient experiences. You will handle check-in/check-out, verify insurance, and assist the clinical team to ensure efficient daily operations.

The role emphasizes patient communication, teamwork, and maintaining an organized front desk and waiting area. Competitive compensation and benefits are provided as part of our supportive work environment.

Qualifications

• High school diploma or GED required.
• Office experience in a dentist's or physician's office preferred.
• Experience with children's dentistry preferred.

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out.
• Verify patient insurance eligibility and service limits.
• Greet parents and patients as they enter or leave the office.
• Keep waiting and front desk areas clean and organized.
• Coordinate with clinical team to enable same-day care when possible.
• Assist in meeting office financial targets by ensuring schedules are full.
• Schedule follow-up appointments and recalls.
• Answer incoming calls and direct to the proper person.

Skills

Dental office experience

Child-friendly

Education

High School Diploma or GED

Job description

Benevis is hiring a Patient Coordinator to join our team and support our mission of delivering quality dental care and positive patient experiences. You will handle check-in/check-out, verify insurance, and assist the clinical team to ensure efficient daily operations.

The role emphasizes patient communication, teamwork, and maintaining an organized front desk and waiting area. Competitive compensation and benefits are provided as part of our supportive work environment.