Dental Patient Experience Coordinator

The Smilist; Town of Colonie (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision insurance

Professional growth opportunities

Job summary

The Smilist in Albany, NY is seeking a Dental Patient Coordinator to welcome patients, verify insurance, schedule appointments, and process payments in a busy, patient‑focused practice. You will collaborate with front desk staff, maintain accurate records, and ensure a smooth patient flow while delivering friendly, professional service.

Prior dental administration experience and good communication are required; Dentrix experience is a plus.

Qualifications

• Proven experience in dental administration is required.
• Strong communication and interpersonal skills are essential.
• Ability to work well in a team and handle multiple tasks efficiently.
• Attention to detail and a positive attitude are important.

Responsibilities

• Creating personalized treatment plans tailored to each patient’s dental needs
• Answering the office phone and distributing calls or messages accordingly
• Checking-in patients - verifying insurance and confirming patient information
• Collecting payments
• Communicating patient’s arrival promptly
• Managing administrative records
• Ensure office success by getting patients into the office

Skills

Dental administration

Communication

Team player

Multitasking

Attention to detail

Tools

Dentrix

Job description

The Smilist in Albany, NY is seeking a Dental Patient Coordinator to welcome patients, verify insurance, schedule appointments, and process payments in a busy, patient‑focused practice. You will collaborate with front desk staff, maintain accurate records, and ensure a smooth patient flow while delivering friendly, professional service.

Prior dental administration experience and good communication are required; Dentrix experience is a plus.