Dental Patient Coordinator

The Smilist; Town of Colonie (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision insurance

Professional growth opportunities

Job summary

The Smilist in Albany, NY is seeking a Dental Patient Coordinator to welcome patients, verify insurance, schedule appointments, and process payments in a busy, patient‑focused practice. You will collaborate with front desk staff, maintain accurate records, and ensure a smooth patient flow while delivering friendly, professional service.

Prior dental administration experience and good communication are required; Dentrix experience is a plus.

Qualifications

• Proven experience in dental administration is required.
• Strong communication and interpersonal skills are essential.
• Ability to work well in a team and handle multiple tasks efficiently.
• Attention to detail and a positive attitude are important.

Responsibilities

• Creating personalized treatment plans tailored to each patient’s dental needs
• Answering the office phone and distributing calls or messages accordingly
• Checking-in patients - verifying insurance and confirming patient information
• Collecting payments
• Communicating patient’s arrival promptly
• Managing administrative records
• Ensure office success by getting patients into the office

Skills

Dental administration

Communication

Team player

Multitasking

Attention to detail

Tools

Dentrix

Job description

About Us:

At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission of excellent dental care.

Key Responsibilities:

• Creating personalized treatment plans tailored to each patient’s dental needs


• Answering the office phone and distributing calls or messages accordingly


• Checking-in patients - verifying insurance and confirming patient information


• Collecting payments


• Communicating patient’s arrival promptly


• Managing administrative records


• Ensure office success by getting patients into the office

Qualifications:

• Proven experience in dental administration is required


• Prior Dentrix experience preferred, but not required


• Strong communication and interpersonal skills


• Ability to work well in a team and handle multiple tasks efficiently


• Attention to detail and a positive attitude

What We Offer:

• Competitive compensation


• Benefits package - health, dental, vision insurance, and more!


• Opportunity for professional growth and continuing education


• A chance to make a real impact on the health and well-being of our patients

Position Details:

• Schedule:Full Time - Monday through Friday - no weekends!


• Salary Range:$18.00-$24.00/hour


• Location:Albany, NY

The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.