Dental Patient Experience Coordinator

The-Smilist-Denta; Cromwell (CT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision insurance

Continuing education opportunities

Job summary

The Smilist in Cromwell, CT is seeking a Dental Patient Coordinator to support front desk operations. You will greet patients, verify insurance, collect payments, and help maintain efficient office workflows in a patient‑centric setting.

Ideal candidates have 1+ year as a dental/medical receptionist, strong communication skills, and the ability to multitask while delivering outstanding customer service. This role offers competitive pay and benefits.

Qualifications

• Proven experience as a dental or medical receptionist (1+ year) is strongly preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work well in a team.
• Attention to detail and a positive attitude.

Responsibilities

• Answer the office phone and route calls/messages.
• Check-in patients and verify insurance information.
• Collect payments from patients.
• Notify patients of arrival and direct them appropriately.
• Manage administrative records and office workflows.
• Encourage patients to come in for appointments.

Skills

Communication

Teamwork

Attention to detail

Tools

Dentrix

Job description

The Smilist in Cromwell, CT is seeking a Dental Patient Coordinator to support front desk operations. You will greet patients, verify insurance, collect payments, and help maintain efficient office workflows in a patient‑centric setting.

Ideal candidates have 1+ year as a dental/medical receptionist, strong communication skills, and the ability to multitask while delivering outstanding customer service. This role offers competitive pay and benefits.