Dental Patient Experience Coordinator

The Smilist; Shrewsbury (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Continuing education

Job summary

The Smilist in Shrewsbury, NJ is seeking a Dental Patient Coordinator to greet and assist patients, verify insurance, collect payments, and keep accurate records. This role supports a warm, professional dental practice focused on patient care.

Candidates should have proven reception experience, strong communication, and the ability to multitask in a busy office environment. Dentrix experience is a plus, but not required.

Qualifications

• Proven experience as a Dental Receptionist
• Strong communication and interpersonal skills
• Ability to work well in a team and handle multiple tasks efficiently
• Attention to detail and a positive attitude

Responsibilities

• Answering the office phone and routing calls/messages.
• Check-in patients, verify insurance and confirm information.
• Process patient payments.
• Notify patients of arrivals promptly.
• Manage administrative records.
• Encourage patient flow into the office.

Job description

The Smilist in Shrewsbury, NJ is seeking a Dental Patient Coordinator to greet and assist patients, verify insurance, collect payments, and keep accurate records. This role supports a warm, professional dental practice focused on patient care.

Candidates should have proven reception experience, strong communication, and the ability to multitask in a busy office environment. Dentrix experience is a plus, but not required.