Dental Patient Coordinator

The Smilist; Hicksville (NY); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Growth opportunities

Supportive team environment

Job summary

The Smilist in Hicksville, NY is seeking a reliable Patient Coordinator to welcome patients, manage front desk communications, and support daily operations in a friendly, professional dental office.

This part-time role covers Mondays and Saturdays with competitive hourly pay of $21–$24 and opportunities for growth within a collaborative team focused on delivering exceptional patient care.

Qualifications

• Prior front desk experience in dental office preferred.
• Excellent communication and interpersonal skills required.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome and assist patients and create a warm first impression.
• Handle front desk communications and relay messages professionally.
• Coordinate patient check-in and verify information and insurance details.
• Support payment collection and explain balances.
• Keep the office organized with accurate administrative records.
• Assist with scheduling to minimize gaps and support daily operations.
• Collaborate with clinical team to keep the schedule running smoothly.
• Contribute to patient experience and practice growth.

Skills

Excellent communication

Interpersonal skills

Organization

Multitasking

Team collaboration

Patient-focused

Tools

Dentrix

Job description

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role!

• Location: Hicksville, NY
• Schedule: Part Time; Mondays & Saturdays
• Pay Range: $21.00-$24.00 per hour
• Benefits: Opportunities for professional growth

What You’ll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Who You Are

• Previous experience as a dental receptionist or dental front desk coordinator.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• A friendly, professionalism and patient-focused attitude.
• A collaborative mindset and willingness to contribute to the success of the entire organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference.
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community.

If you are passionate about patient care, enjoy working as part of a collaborative dental team, and are looking for an opportunity to grow your career, we encourage you to apply and join The Smilist team.