Dental Patient Coordinator

The-Smilist-Denta; Boston (MA); Presencial; USD 36 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Resumo da oferta

The Smilist in Boston, MA is seeking a Patient Coordinator to join a friendly, professional dental team. This role focuses on welcoming patients, managing front desk communications, and coordinating check-ins and insurance details.

At our Boston clinic, you’ll support payments, scheduling, and daily operations, while collaborating with clinicians to ensure an excellent patient experience and ongoing practice growth.

Qualificações

• Experience as a dental receptionist/front desk coordinator is preferred.
• Dentrix experience is preferred but not required.
• Excellent communication and interpersonal skills are essential.
• Strong organizational skills and attention to detail are important.
• Ability to multitask and work effectively in a fast-paced environment.

Responsabilidades

• Welcome and assist patients, making a warm first impression.
• Handle front desk communications: calls, inquiries, messages.
• Coordinate patient check-in and verify insurance details.
• Assist with collecting payments and front-office transactions.
• Maintain organized administrative records and support daily operations.
• Schedule appointments and minimize gaps in the calendar.
• Coordinate with the clinical team to keep the schedule running smoothly.
• Contribute to patient experience and practice growth.

Conhecimentos

Excellent communication

Organizational skills

Multitasking

Team collaboration

Patient-focused

Ferramentas

Dentrix

Descrição da oferta de emprego

At The Smilist, we are committed to providing high-quality dental care in a warm, welcoming, and professional environment. Our team is passionate about creating positive patient experiences and making lives better, one smile at a time. We are looking for a reliable, friendly, and motivated Patient Coordinator to join our growing team and support our commitment to exceptional patient care.

Take a Glance at the Role!

• Location: Boston, MA
• Schedule: Full Time - Monday through Friday - no weekends!
• Pay Range: $26.00-$30.00 per hour
• Benefits: Health, dental, and vision insurance, plus opportunities for professional growth

What You\'ll Do

• Welcome and assist patients: Create a warm, positive first impression and ensure every patient feels welcomed upon arrival.
• Handle front desk communications: Answer incoming calls, direct inquiries, relay messages, and communicate professionally with patients and other team members.
• Coordinate patient check-in: Verify patient information, confirm insurance details, and ensure records are accurate and up to date.
• Support payment collection: Collect patient payments, communicate balances clearly, and assist with front-office financial transactions.
• Keep the office organized: Maintain accurate administrative records and support efficient daily front-office operations.
• Support the patient schedule: Help coordinate appointments, encourage patients to schedule recommended follow-up care, and minimize gaps in the schedule.
• Partner with the clinical team: Communicate patient arrivals promptly and collaborate with the dental team to keep the daily schedule running efficiently.
• Contribute to practice growth: Help patients navigate their dental visits, address routine questions, and create an experience that encourages them to return for continued care.

Who You Are

• Previous experience as a dental receptionist or dental front desk coordinator.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• A friendly, professionalism and patient-focused attitude.
• A collaborative mindset and willingness to contribute to the success of the entire organization.
• Comfort discussing appointment scheduling, insurance information, and patient payments

What We Offer

• Competitive compensation
• Comprehensive benefits package, including health, dental, and vision insurance, along with additional benefits.
• Opportunities for professional development and career growth
• A supportive team environment where your contributions make a difference.
• The opportunity to help patients maintain healthier smiles while building lasting relationships within the community