Dental Patient Care Coordinator | Scheduling & Patient Experience

Elevated Orthodontics; Sparks, Northern (NV, KY); Hybride; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Résumé du poste

Elevated Orthodontics in Sparks, NV seeks an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination. You will explain treatment plans, verify insurance, and ensure smooth communication between patients and clinical teams.

Your role supports front-office and clinical operations, delivering exceptional patient experiences in a fast-paced dental practice. Strong organizational skills and attention to detail are essential for success.

Qualifications

• High school diploma or equivalent; associate degree or dental office training preferred.
• Experience in a dental or medical office setting strongly desired.
• Knowledge of dental terminology, procedures, and insurance processes.

Responsabilités

• Greet and assist patients in person, over the phone, and via email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Coordinate patient flow to ensure timely and efficient service delivery.
• Review and explain treatment plans, procedures, and financial options to patients.
• Verify insurance coverage, process claims, and handle billing or payment inquiries.
• Maintain accurate and up-to-date patient records in HIPAA-compliant manner.

Connaissances

Customer service

Communication

Organization

Multitasking

HIPAA compliance

Formation

High school diploma

Associate degree or dental office training

Outils

Dental practice management software

Microsoft Office

Description du poste

Elevated Orthodontics in Sparks, NV seeks an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination. You will explain treatment plans, verify insurance, and ensure smooth communication between patients and clinical teams.

Your role supports front-office and clinical operations, delivering exceptional patient experiences in a fast-paced dental practice. Strong organizational skills and attention to detail are essential for success.