Dental Patient Care Coordinator—Scheduling & Insurance

Elevated-Orthodontics; Sparks (NV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Elevated Orthodontics in Sparks, NV seeks a Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. You will greet patients, explain treatment plans, verify insurance, handle billing inquiries, and ensure clear communication between patients, dentists, and staff, while maintaining HIPAA compliance.

The role requires strong organization, attention to detail, and a customer‑service focus; familiarity with dental software and MS Office

Qualifications

• High school diploma or equivalent required; associate degree or dental office training preferred.
• Experience in a dental or medical office is strongly desired.
• Knowledge of dental terminology, insurance processes, and HIPAA policies.

Responsibilities

• Greet and assist patients in person by phone and email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental software.
• Explain treatment plans, procedures, and financial options to patients.
• Verify insurance coverage, process claims, and handle billing inquiries.
• Maintain patient records in compliance with HIPAA and office policies.
• Communicate with providers and staff to ensure accurate information exchange.
• Follow up on recalls, balances, and patient communication.

Skills

Patient relations

Scheduling

Treatment coordination

Communication

Customer service

HIPAA compliance

Education

High school diploma or equivalent

Associate degree or dental office training

Tools

Dental practice management software

Microsoft Office Suite

Job description

Elevated Orthodontics in Sparks, NV seeks a Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. You will greet patients, explain treatment plans, verify insurance, handle billing inquiries, and ensure clear communication between patients, dentists, and staff, while maintaining HIPAA compliance.

The role requires strong organization, attention to detail, and a customer‑service focus; familiarity with dental software and MS Office