Dental Patient Access Representative

Montgomery-County-Memorial-Hospital-; Red Oak (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Short Term Disability

457 Deferred Savings Plan

Tuition Assistance

Wellness Program

On-site Gym Access

Job summary

MCMH + Clinics seeks a full-time Dental Patient Access Representative to manage dental claim billing and support front office operations within our integrated clinic.

You will verify insurance, process claims, assist patients with billing questions, and provide patient access backup as the clinic grows. The role emphasizes accuracy, customer service, and adaptability in a dynamic healthcare environment.

Qualifications

• Experience in dental billing, patient access, medical office, or dental office operations is preferred but not required.
• General computer knowledge is required.
• Ability to multitask in a fast-paced setting with attention to detail.

Responsibilities

• Process and monitor dental insurance claims, verify coverage, and investigate denied claims for reprocessing.
• Maintain accurate patient account information and assist patients with billing questions.
• Backup for patient access activities, including answering calls, scheduling appointments, and patient registration.
• Support evolving front office operations as the clinic grows and expands services.

Skills

Dental billing

Patient access

Front office operations

Customer service

Tools

Medical billing software

Office software

Job description

Overview

MCMH + Clinics has an opening for a full-time Dental Patient Access Representative. This position will serve as the primary biller for dental claims while supporting front office operations within MCMH's new integrated medical and dental clinic.

Responsibilities

• Process and monitor dental insurance claims, verify insurance coverage, and investigate denied claims for possible reprocessing.
• Maintain accurate patient account information and assist patients with billing-related questions.
• Backup for patient access activities, including answering telephone calls, scheduling appointments, and patient registration.
• Support evolving front office operations as the clinic grows and expands services.

Qualifications

Must be a skilled individual who can prioritize work to accommodate patient flow in a fast-paced setting. Detail-oriented with the ability to multitask, work independently, and provide excellent customer service. General computer knowledge is required. Prior experience in dental billing, patient access, medical office, or dental office operations is preferred but not required.

Motivation / Attributes

We are seeking an individual with a positive attitude and willingness to learn and grow alongside our team. Values teamwork, embraces new challenges, and is committed to providing an exceptional patient experience.

Benefits

MCMH offers competitive pay, IPERS and an attractive benefits package including Health, Dental and Vision Insurance, Paid Time Off, Life Insurance, Short Term Disability, Discounts on Healthcare Services, FSA, 457 Deferred Savings Plan, Tuition Assistance, Cafeteria Discount, Wellness Program, Free Access to On-Site Gym, and more.

Equal Opportunity Employer

This institution is an equal opportunity provider and employer.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.