Dental Patient Access Representative

Montgomery County Memorial Hospital + Clinics; Red Oak (IA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Short Term Disability

FSA

457 Deferred Savings Plan

Cafeteria Discount

Wellness Program

Free Access to On-Site Gym

Equal opportunity employer

Job summary

Montgomery County Memorial Hospital + Clinics in Iowa seeks a full-time Dental Patient Access Representative to bill dental claims and support front office operations in our integrated clinic.

Responsibilities include processing dental claims, verifying coverage, handling denials, maintaining patient accounts, and assisting patients with billing questions. The role also covers receptionist tasks and adapting as the clinic grows.

Qualifications

• Must be detail-oriented, multitask, and provide excellent customer service.
• Able to prioritize work in a fast-paced setting and handle front office duties.
• General computer knowledge required; prior dental billing or office ops experience preferred.

Responsibilities

• Process and monitor dental insurance claims and verify coverage.
• Investigate denied claims for reprocessing and ensure patient accounts are accurate.
• Assist patients with billing questions and maintain patient account information.
• Backup for patient access tasks: answer calls, schedule appointments, and register patients.
• Support evolving front office operations as clinic expands.

Skills

Customer service

Detail oriented

Multitasking

Billing knowledge

Verbal communication

General computer skills

Job description

Description

MCMH + Clinics has an opening for a full-time Dental Patient Access Representative. This position will serve as the primary biller for dental claims while supporting front office operations within MCMH's new integrated medical and dental clinic.

Job Details

MCMH + Clinics has an opening for a full-time Dental Patient Access Representative. This position will serve as the primary biller for dental claims while supporting front office operations within MCMH's new integrated medical and dental clinic.

Responsibilities include processing and monitoring dental insurance claims, verifying insurance coverage, investigating denied claims for possible reprocessing, maintaining accurate patient account information, and assisting patients with billing-related questions.

This position will also serve as a backup for patient access activities, including answering telephone calls, scheduling appointments, and patient registration. As the clinic grows and expands services, the position will evolve to support additional patient access responsibilities and front office operations.

Must be a skilled individual who is able to prioritize work in order to accommodate patient flow and work in a fast-paced setting. Must be detail-oriented and able to multitask, function independently, and provide excellent customer service skills. General computer knowledge is required. Previous experience in dental billing, patient access, medical office, or dental office operations is preferred but not required.

We are seeking an individual with a positive attitude and willingness to learn and grow alongside our team. This position offers a unique opportunity to support our community through an innovative clinic model that combines medical and dental services to improve access to care. The ideal candidate values teamwork, embraces new challenges, and is committed to providing an exceptional patient experience.

At Montgomery County Memorial Hospital, we pride ourselves in small-town values and advanced medical care. We are the largest employer in Montgomery County and have been serving our communities since 1907. MCMH is committed to providing quality, innovative healthcare for our patients and their families. We value creating a positive work environment with opportunities for growth.

MCMH offers competitive pay, IPERS and an attractive benefits package that includes Health, Dental and Vision Insurance, Paid Time Off, Life Insurance, Short Term Disability, Discounts on Healthcare Services, FSA, 457 Deferred Savings Plan, Tuition Assistance, Cafeteria Discount, Wellness Program, Free Access to On-Site Gym, and more!

This institution is an equal opportunity provider and employer.