Dental Patient Access Representative

All Care Health Center; Council Bluffs (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health center in council bluffs seeks a Dental Patient Access Representative to manage patient reception tasks. Responsibilities include scheduling appointments, triaging patients, and ensuring accurate dental billing. This role requires a high school diploma and offers a competitive hourly wage. Join a community-focused team committed to quality healthcare.

Benefits

Eligibility for student loan forgiveness

Medical, Dental and Vision Insurance

Paid Time off (PTO) and Personal days

10 paid holidays, including your birthday!

Employer paid Life Insurance and Long Term Disability

401(k) match up to 4%

Qualifications

• High school diploma or GED required.
• Previous training and experience in dental reception setting preferred.

Responsibilities

• Schedule appointments according to written dental protocols.
• Triage patients according to written dental protocols.
• Prepare daily schedule for dental staff.

Skills

Customer service

Communication

Cashiering

Education

High school diploma or GED

Job description

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All Care Health Center provided pay range

This range is provided by All Care Health Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

About Us

All Care Health Center’s mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community’s well-being.

We offer a comprehensive benefits package, including:

• Eligibility for student loan forgiveness;
• Medical, Dental and Vision Insurance;
• Generous time off including:
• Paid Time off (PTO) and Personal days
• 10 paid holidays, including your birthday!
• Employer paid Life Insurance and Long Term Disability;
• 401(k) match up to 4%, and more!
  
  

Position Overview

The Dental Patient Access Representative supports the front office area by providing exceptional customer service to ACHC patients and visitors.

SCHEDULE AND PAY

Clinic Open: Monday – Thursday 8AM - 7PM, Friday 8AM – 5PM, Saturday 8AM-Noon. Scheduling needs will be discussed during interview.

The pay depends on experience and starts at $16.50/hour.

DUTIES

• Schedule appointments according to written dental protocols
• Triage patients according to written dental protocols
• Prepare daily schedule for dental staff
• Establish that each dental patient is advised of the sliding fee scale
• Obtain necessary documentation for accurate dental billing and registers appropriate data on dental billing form
• Assist dental patients in completing dental history, consent and financial forms if necessary
• Perform cashiering and collection duties
• Answer dental telephone calls into the clinic and make telephone calls to dental patients from the clinic
• Pre-call dental patients to remind them of their appointments and notify patient of payment due at time of appointment
• Maintain accurate dental files for patients and for quality control
• Fax dental reports to other dentists’ offices, copy dental records and dental x-ray reports in charts according to written dental protocol & email
• Follow up on “no-show” dental patients on a daily basis
  
  
  

Qualifications

• High school diploma or GED required.
• Previous training and experience in dental reception setting preferred.
  
  
  

At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.

This employer participates in E-Verify, a federal program that confirms employment eligibility for all new hires. Upon accepting a job offer, you will be required to complete a Form I-9 to verify your identity and employment authorization to work in the United States.

If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department at [phone].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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