Dental Receptionist - Patient Experience & Growth

Sonrava Health; Garfield Heights (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical and dental insurance

Vision coverage

401K plan

Highly competitive salaries

Professional training

Career advancement opportunities

Tuition reimbursement for certificates

Job summary

Sonrava Health is seeking a friendly receptionist for our Ohio dental practice. You will greet patients, answer phones, and manage scheduling while maintaining a welcoming front desk environment.

Responsibilities include checking in patients, answering questions, and supporting marketing initiatives. A positive, team-oriented attitude and basic computer skills are required in this full-time role.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Respond to patient questions and concerns.
• Answer incoming calls and manage phone lines.
• Schedule and confirm appointments.
• Maintain and update the appointment book.
• Register patients and perform chart filing.
• Handle cash and process payments.
• Keep waiting area clean and welcoming.
• Support local marketing initiatives when needed.

Skills

Customer service

Phone etiquette

Interpersonal skills

Front desk

Tools

Multi-line phones

Computers

Job description

Sonrava Health is seeking a friendly receptionist for our Ohio dental practice. You will greet patients, answer phones, and manage scheduling while maintaining a welcoming front desk environment.

Responsibilities include checking in patients, answering questions, and supporting marketing initiatives. A positive, team-oriented attitude and basic computer skills are required in this full-time role.