Dental Operations Supervisor — Lead PPE & Growth

PDS Health; Alhambra (CA); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local社区

Job summary

The Assistant Operations Manager at PDS Health in California supports the Operations Manager to deliver the Perfect Patient Experience and drive year-over-year revenue growth across assigned locations. You will lead front office teams, model PDS culture, and ensure compliance with policies while coordinating daily huddles and staff development.

In this role you will supervise front office staff, help optimize patient communication, and contribute to financial performance through accurate cash

Qualifications

• High School Diploma or GED required.
• Strong leadership and team-building skills.
• Excellent communication, interpersonal, and written skills.
• Financial acumen and ability to interpret metrics.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework.
• Acts as manager of supported practice in Operations Manager's absence.
• Plans and prepares work schedules and assigns team members to specific duties.
• Work with team members to help develop successful patient communication skills and facilitate learning.
• Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE.
• Assisting in driving year over year revenue and profit growth.
• Ensure adherence to cash management and accounting protocols.
• Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit.
• Ensure office is following PDS standards in respect to facility cleanliness and maintenance.
• Lead and participate in daily huddles and all other meetings as required.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Subject Matter Expert in executing PDS’ processes, systems and tools, while actively contributing to their improvement.
• Catalyst for the Perfect Patient Experience and HC Handoff are executed to gain Patients for Life.
• Supports Clinicians education and referrals regarding the Mouth-Body Connection.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully.
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Other duties and responsibilities as assigned

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Multi-tasking

Communication

Confidentiality

Organized

Education

GED

Tools

Computer Proficiency

Job description

The Assistant Operations Manager at PDS Health in California supports the Operations Manager to deliver the Perfect Patient Experience and drive year-over-year revenue growth across assigned locations. You will lead front office teams, model PDS culture, and ensure compliance with policies while coordinating daily huddles and staff development.

In this role you will supervise front office staff, help optimize patient communication, and contribute to financial performance through accurate cash