Dental Operations Supervisor - Growth, PTO & 401K

PDS Health; Gaithersburg (MD); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition Reimbursement

401K

Paid time to volunteer in your local

Volunteer time off

Job summary

PDS Health is hiring an Assistant Operations Manager in Gaithersburg to help the Operations Manager drive financial performance at the location. You will supervise front office team members and support the Perfect Patient Experience to gain Patients for Life.

You will lead daily huddles, enforce cash and policy controls, and coach team on patient communication. This role emphasizes culture, efficiency, and collaborative problem solving to sustain growth.

Qualifications

• High School Diploma or GED required.
• Strong focus on patient care and operational effectiveness.
• Ability to learn and apply PPE standards.

Responsibilities

• Models company culture, values, standards and best operational practices based on the We Believe Behavioral Framework
• Acts as manager of supported practice in Operations Manager's absence
• Plans and prepares work schedules and assigns team members to specific duties
• Work with team members to help develop successful patient communication skills and facilitate learning
• Creates team focus on the execution of the Owner Dentists Clinical Culture to support the PPE
• Assisting in driving year over year revenue and profit growth
• Ensure adherence to cash management and accounting protocols
• Provides feedback regarding specific tactics that change financial and patient outcomes such that the rest of the organization can benefit
• Ensure office is following PDS standards in respect to facility cleanliness and maintenance
• Lead and participate in daily huddles and all other meetings as required
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
• Subject Matter Expert in executing PDS’ processes, systems and tools, while actively contributing to their improvement
• Catalyst for the Perfect Patient Experience and HC Handoff are executed to gain Patients for Life
• Supports Clinicians education and referrals regarding the Mouth-Body Connection
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
• Other duties and responsibilities as assigned

Skills

Results Oriented

Team Builder

Patient Advocate

Process Focused

Financial Acumen

Influencer

Multi-tasking

Communication Skills

Independent Worker

Detail-Oriented

Education

High School Diploma or GED

Job description

PDS Health is hiring an Assistant Operations Manager in Gaithersburg to help the Operations Manager drive financial performance at the location. You will supervise front office team members and support the Perfect Patient Experience to gain Patients for Life.

You will lead daily huddles, enforce cash and policy controls, and coach team on patient communication. This role emphasizes culture, efficiency, and collaborative problem solving to sustain growth.