Dental Operations Manager

Silver Creek Dental Partners, LLC; San Diego (CA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Bonuses

401(k) with employer match

Paid vacation

Paid sick leave

Team-oriented environment

Job summary

Silver Creek Dental Partners, LLC in San Diego, CA, seeks an experienced Dental Operations Manager to lead daily office operations, improve patient experience, and drive practice performance. 5+ years in dental office management and proficiency with Eaglesoft are required.

You will oversee scheduling, KPI monitoring, team coaching, revenue cycle tasks, and vendor relationships while promoting a proactive, patient-centric culture in a fast-paced dental practice near University City.

Qualifications

• 5+ years of experience as a Dental Office Manager in a PPO environment.
• Cosmetic-focused experience & specialty (sleep medicine, perio & endo) is a plus.
• Experience with Eaglesoft REQUIRED.
• Experience with Accounts Receivable and auditing.
• Strong understanding of dental KPIs, scheduling, and case acceptance.
• Proven ability to lead teams, improve performance, and drive results.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Oversee and manage daily operations of the dental practice.
• Lead, coach, and hold team members accountable to performance expectations.
• Drive production, scheduling efficiency, and case acceptance.
• Monitor KPIs and implement strategies to improve performance and profitability.
• Ensure an exceptional, patient-first experience from scheduling through treatment completion.
• Manage patient flow and optimize the daily schedule for both patient experience and production.
• Lead morning huddles and team meetings to align on daily and weekly goals.
• Support hiring, onboarding, and ongoing development of team members.
• Maintain operational systems, inventory, and vendor relationships in a fiscally responsible manner.
• Partner with leadership on growth initiatives and practice performance.

Skills

Dental office management experience

Leadership

KPI / performance improvement

Patient experience focus

Communication

Cosmetic dentistry experience

Accounts Receivable

Education

Tools

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dental Operations Manager

Full Time San Diego, CA, US

3 days ago Requisition ID: 1024

Salary Range: $90,000.00 To $100,000.00 Annually

***MUST HAVE 5+ YEARS OF DENTAL OPERATIONS/OFFICE MANAGER TO BE QUALIFIED FOR THIS ROLE***

We are seeking a strong, hands-on Dental Office Manager to lead the day-to-day operations at our dental office near University City in San Deigo, CA.

What We Offer:

• Compensation:$90,000 – $100,000 annually
• Schedule: Roughly 40 hours / week Monday - Friday
• Individual performance-based bonuses
• Monthly team practice bonus program participation
• 401(k) with 4% employer match
• Paid vacation and paid sick leave
• A supportive, team-oriented environment with strong clinical leadership

This role is ideal for a leader who thrives in a fast-paced environment, knows how to motivate a team, and takes ownership of both the patient experience and practice performance.

You will play a critical role in driving production, optimizing systems, and building a positive, accountable team culture. This is not a passive management role—we are looking for someone who leads from the front and is invested in the success of the practice.

Key Responsibilities:

• Oversee and manage daily operations of the dental practice
• Lead, coach, and hold team members accountable to performance expectations
• Drive production, scheduling efficiency, and case acceptance
• Monitor KPIs and implement strategies to improve performance and profitabilityEnsure an exceptional, patient-first experience from scheduling through treatment completion
• Manage patient flow and optimize the daily schedule for both patient experience and production
• Lead morning huddles and team meetings to align on daily and weekly goals
• Support hiring, onboarding, and ongoing development of team members
• Maintain operational systems, inventory, and vendor relationships in a fiscally responsible manner
• Partner with leadership on growth initiatives and practice performance

REQUIRED Qualifications:

• 5+ years of experience as a Dental Office Manager in a PPO environment
  • cosmetic-focused experience & specialty (sleep medicine, perio & endo) is a plus!
• Experience with Eaglesoft REQUIRED
• We require the candidate for this position to have experience with Accounts Receivables and auditing
• Strong understanding of dental KPIs, scheduling, and case acceptance
• Proven ability to lead teams, improve performance, and drive results
• Excellent communication, organizational, and problem-solving skills

What We’re Looking For:

• A proactive leader who takes ownership and follows through
• Someone who is comfortable holding others accountable while maintaining a positive culture
• A strong communicator who can connect with both patients and team members
• A solutions-oriented mindset with the ability to adapt and improve systems

This role may require occasional support of front office and treatment coordination functions as needed to ensure smooth daily operations.

We are an equal opportunity employer and are committed to creating an inclusive workplace for all employees.